Dr. Laura Cooper MD Patient Reviews

Overall Review

4.8
  • 20 patient ratings
  • 2 comments

Last 12 months:

no change

2 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    15%
  • Neutral
    5%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
July 18th, 2015
Amazing!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Oh my gosh! My whole experience was amazing! She was so kind during the consultation, it really made me feel at ease! She answered all my questions and spent a good while with me during the consultation. After surgery she personally called me back to answer my questions and even made a house call!!! I was speechless! She really cares for her patients and I couldn't be happier with my surgery! I would recommend her 100%!
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5.0 of 5
July 18th, 2015
Dr. Cooper treats you like family
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was very hesitant to take the next step with getting a plastic surgery consult for some much needed reconstructive surgery because of past negative experiences I have had with surgeons. I decided to give Dr. Cooper a try because she came so highly recommended by many of my friends and co-workers. I am forever thankful that I followed through. Dr. Cooper was very patient with me and took extra time to ease my fears but didn't sugar coat anything about what to expect with my procedure. I appreciated her candor and compassion. I didn't feel like I was in a medical setting and I truly felt as though I was being treated the same way she would treat her mother or grandmother. I know I wasn't the easiest patient because I have been through so much and needed as much information as possible. I decided to go through with the surgery and the staff at her office did such a wonderful job with the process of getting me ready for surgery so I was able to focus on me. The day of surgery was nerve wracking but I was again reassured by Dr. Cooper and her stellar surgical staff. Before I knew it I was in recovery and I had yet another visit from Dr. Cooper who said everything went perfectly and my prognosis was better than originally realized. I figured I would not see or hear from my surgeon until my next follow up appointment which was two weeks later but to my suprise, on three different days, I received phone calls from her just saying hello and checking on my progress. I have since recovered fully and I cannot believe I put this off for so long. I don't usually post reviews this lengthy or even at all but I think that when you find someone who changes your life for the better, they deserve recognition. I would not be this confident or have bounced back so quickly from such a debilitating medical issue without the kindness, professionalism and compassion shown to me by Dr. Cooper and her staff at the Plastic Surgery Group of Memphis.
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