Dr. Laura Jackson MD Patient Reviews

  • Family Medicine Columbia, SC

Overall Rating

4.1
  • 16 patient ratings
  • 5 comments

Last 12 months:

3.0 (-1.1)

16 Patient Reviews

  • Excellent
    69%
  • Great
    0%
  • Good
    13%
  • Poor
    6%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 12.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
June 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The most outstanding Doctor I have been to in 68 years.
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1.0 of 5
May 1st, 2013
Aggravating - every time!
Wait time
5 minutes
Dr Jackson herself is kind, understanding and compassionate. However, the office staff at Lexington Family Medical is a nightmare. Show any resistance to making an appointment and the attitude of the staff changes immediately. I can visit the lab and obtain the test results the Doctor requires for 1/4 of the cost of a visit to the Doctor. They don't care that I can't afford $120 out of pocket to visit the Dr to ask for a repeat script for the chronic meds I've been on for 10+ years. Calls are not always returned and when the staff does call back, there never seems to be sufficient time to be available to answer questions. While I like the Doctor, it is hard to give the rating she deserves due to issues with the staff.
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5.0 of 5
December 14th, 2010
A Caring, Listening Doctor: Dr. Laura Jackson
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Jackson is a very caring doctor. I always feel that she listens intently and intensely to everything I tell her. No matter what my symptoms are, she investigates every possibility thoroughly. She is amazing and I always feel that she really cares about me and why I'm there to see her. I highly recommend Dr. Jackson!
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5.0 of 5
December 2nd, 2010
Dr Laura Jackson
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She is a fabulous, caring doctor. I would highly recommend her as your primary care physician. She is thorough, thoughtful and professional.
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3.7 of 5
May 31st, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She's a decent doctor for my needs (gyno appt every year to keep my birth control prescription updated), but her staff is frustrating. I've called & left messages that haven't gotten returned & requesting a prescription is a nightmare.
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1.0 of 5
June 2nd, 2017
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5.0 of 5
November 13th, 2016
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2.0 of 5
June 13th, 2016
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5.0 of 5
January 22nd, 2016
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5.0 of 5
September 22nd, 2015
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5.0 of 5
May 26th, 2015

5.0 of 5
November 5th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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