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Patient Reviews ?
NEVER get to see the doctor only PA. Last time I was in I was told that my ailment was due to getting older. I was told that I was dizzy because I was getting up to quick. But I told her I was dizzy when laying down. I was once again told it was due to getting up too quick. Go figure. I am going to switch doctors as quick as I can. They don't return phone calls and it is hard to get a refill on my meds. Never see the same PA twice.
You probably would be well served if you needs do not exceed the common cold. My first impression was more of a human assembly line concentrating more on the numbers rather than the quality of care. Although I specifically asked to see the dr. I have only seen PA's, and have since changed physicians.
The worst Doctor,if you can call her that, that our family has ever seen!!! She is so rude, and talks poorly of the people of the communities she works in. KEEP CLEAR OF HER!!!
I read all the terrible reviews for this Dr. & for some reason disregarded them. Unfortunately, that was a HUGE mistake. I have had a chronic cough & fatigue for the last 3 1/2 weeks...& have been waiting for them to give me my x-ray results for a week and a 1/2 now. Every time I call I get the run around that the Dr. isn't there, or that someone will call me later in the day. I can't believe this place is actually allowed to practice medicine. When I called the last time I was laughed at & hung up on when I explained that no one had called me back. They should be ashamed of themselves.
This doctor is unethical and unprofessional on many levels. PLEASE tell everyone you know to avoid her like the plague. Horrible doctor and should have her license revoked.
I have been to this office a couple of times since I live in Alpine and she is pretty much the only MD who is in my PPO in the area. Ever time I go I tell myself never again but this last time I mean it. I will drive to North County to find a decent MD next time. The office staff have to be the worst I have ever come across and I'm from NYC so I've got some experience with gruff people. But these people take the cake. They nickle and dime you for everything and the doctor or PA or whoever is there that day is always late. This place is an example of how a practice should not be run. Words cannot describe how screwed up this place is. If you have to drive to LA to find a good doctor, do it.
I have finally reached my threshold and have changed physicians. I have tried a number of times over the past few years to make this work because it is convenient (at least in concept- geographically) but have had enough of lost lab tests, lab results that they never followed up on that were outside normal ranges and affected my health for months before they finally called me back, incorrect prescriptions, exams that weren't thorough, many appointments I arrived for to be told they had no record of an appointment, being asked to return several hours later only to wait for several more hours. Each time I was foolish enough to think that perhaps this time would be different. Some of the office staff really tries to be cheerful and friendly but most of the time I have experienced overt rudeness. It must be an awful place for the staff. I was always courteous regardless of the way I was treated. The doctor openly complains about insurance payments, the cost of rent, scheduling too many patients in front of patients and staff. On a recent visit, one of the medical assistants dropped something and said, "Aw, f--k." With a blood draw, the medical assistant struggled to find a vein and after three sticks brought in another assistant who complained as she tried a fourth time that the first MA was incompetent and she shouldn't have to do her work for her (a blood draw on me) and then they proceeded to argue and the first MA threw up her arms and slammed the exam room door. It was awkward and uncomfortable. Hopefully others have had far more positive experiences.
Every time I schedule an appointment when I arrive they tell me I don't have an appt and they are not sure if they can see me. The Dr. does not take the time to discuss what is going on nor let me know what she thinks is wrong before she writes a prescription. Very RUDE staff and now I see where they get it, because the Dr. is not any better. Be prepared to wait and if you make an appt. make sure you write down who you made it with so you can tell them when they say your not on the schedule.
Dr. Laura willams is the very best doctor that I have ever had a patient- doctor relationship with. She is very compassionate, caring, and professional. She goes abve and beyond her routine expectations to help in any way that she can. She has a very caring spirit, that goes beyond her M.D. Practice.Her staff is also exceptional, Krystal, Ophelia, Christina,Monica, Chris,NP, she is also excellent. Thank you for the very good care. I will be your patient, forever...I wouldn't even consider going anywhare else! Thank you so much for all you do...Sincerely, Robin Swanon
Wow this had to be the rudest Dr. office i have ever been in. Wait was horrible. They demand cash upfront even with insurance. Didnt diagnose me right. didnt bill my insurance but took cash for my deductible. never again!
This doctor's office is the worse in communication with patients. I have tried three times to get ahold of them to schedule an appt. Left messages no return calls. Shame on you Dr. Williams for having such a poor staff. I had an appt and was cancelled because the doctor did not want to come down from Temecula office. Wow, that is how you treat patients. Maybe you should let new patients know that you are pretty much unavailable to Alpine residents!!!
This is the worst doctor I have ever seen. I thought her office would be conventient,but not worth it.It's more of an inconvenience to see her or nayone in her office. She is very rude to her patience as well as to her staff!!!
I made an apt for a prescripion refill that would run out in two weeks. After confirming my apt. to see the doctor for the important prescrip refill, I showed up for my apt and they told me I wasn't scheduled until the following day. I showed up the following day and they gave me to a nurse practictitioner who can't prescribe. They charged me my copay for doing nothing and resceduled my apt again for a day doc is not in the office. The doc is rarely in that location i found out. When I finally got in I only had one day supply of medication left. To my surprise they said the doctor was not in because she was moving and they never bothered to call!!!! I will not go back!
My experiences with Dr. Williams has always been positive. Dr.Williams has a wonderful bedside manner, and is always compassionate and caring. She is very professional, and has grear knowledge of the human body, mind and spirit.Her staff is the best you could ever wish for. They are all kind and caring, and very professional. When I go to see the Doctor, they make me feel like I am the most important one there.They have been there for me in my own, personal, silly emergencies, and are always been very quick to refill any medications that I may need. I VERY HIGHLY recommend Dr. Laura Williams. You will not find a more comfortable, compassionate atmosphere.
Dr. Laura Williams is that last private practice left in East County between Alpine and El Centro off the 8.2009 was a tough year for all and I am glad to have access to the same physician for the past five years. All the other ones have either left or are retiring. Thanks Dr. Laura
This is the poorest doctor that I have ever seen. She is very unprofessional and rude!! She yells at her patients and staff very loudly and ...
We have yet to see the doctor. Her nurse practioner runs the office and sees all patience. The staff has no knowldge of billing or how to make appointments. They are not kind at all!!!!!!!!!!
If i could give this business a negative 5 star I would. I have personally worked for this physician and she has no morals! She yells and uses foul language at her employee's even in front of her paltient's. To this day she denied it though! She is always late getting to work and her patient's are always angry. Referrals and medication refills take forever to get processed. She does things in her business that are illegal and i would never trust her as my own doctor or with my child. Her newly enrolled patient's rarely stay for long due to inadequacy. The patient and employee turn-over rate is very high. Her MD license should be revoked and never given back. I will never recommend that anyone use this physician or even work for her unless you have no morals or integrity yourself. I would drive 50 miles to the next Physician if she was the only one in town before i visit her.
If i could give this business a negative 5 star I would. I have personally worked for this physician and she has no morals! She yells and us...
I have been to this doctor twice. Living in Alpine I thought it would be close to home. 1st office visit we spent over 1 1/2 hrs waiting and then 45 min. in the room waiting, and saw the doctor for about 10 minutes. 2nd visit, I waited over 2 hrs, then 45 min. in the room, and when she finally came in her bedside manner was for the dogs. The reason I assume she became a doctor was to help people. If she cannot be there for every patient, maybe she should find another career.
When I do finally see her, she acts like royalty and like I'm taking up her valuable time. I can't get any straight answers out of her. She has changed staff and I find them to be meat-heads. I finally went in to request my blood test results and records,which I needed to be able to show specialists I am seeing. Her receptionist (who had a small child with her behind the desk) coldly told me it would cost $50 for my records unless another doctor requested them. I told her I WILL find another doctor because I won't be coming back. This happened on a Friday. On Monday, I got a call to reschedule an appointment(one that didn't exist in the first place)because "Doctor had a family emergency." I have had to reschedule or wait because something always seems to come up. I liked her PRN better!! I think Williams was using a C-Y-A job on me by saying I had an appointment scheduled...I have waited about a month to hear news on my blood results and still no word. Look around before you decide on using her as your doctor!
You will wait over two hours every time you go there. When you do get to see her she acts as if you owe her money. Not a smile or hand sake or anything remotely polite. This MD is a last option type doctor. The lady at the front desk is nice and parking is fairly easy. That is the only good thing I can say about it. If you live in Alpine you pretty much have to go to El Cajon or San Diego to see a good MD.
I saw this doctor twice and had horrible experiences both times! Her office was always crowded with patients who had been double-booked for ...