Dr. Laurence Chu MD Patient Reviews

Overall Review

4.2
  • 13 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.8)

6 Patient Reviews

  • Highly Satisfied
    77%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    8%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
June 5th, 2013
Billing issue
Wait time
5 minutes
Let me start by saying the the doctor is very nice, but this is probably the most unorganized doctors office I have ever been to. After paying in cash immediately after the appointment I start getting mail from a collection agency saying I owe the doctor $150 (This is after he charged me only $100 at the office). I then called the office I realized that the name on the receipt or invoice wasn't even mine, when i explained this to them they acted like I was crazy (I spoke to about 4 different people and nobody could really help me) It has now been 8 months since my appointment and they still havent resolved this very irritating situation. I wouldn't recommend going here.
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5.0 of 5
December 4th, 2011
Definitely recomend Dr. Chu
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Sinuses were driving me crazy. They worked in me to see Dr. Chu on the same day. My second time seeing him. Both times were excellent treatment.
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5.0 of 5
October 18th, 2011
Great Ear Nose and Throat Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Took care of my daughters throat problem and son's croup. I will go to him in the future for any problems I have with any of the kids or myself. Very happy with him
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5.0 of 5
September 24th, 2011
Great Sinus Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wife had some persistent sinus problems that was going on for a couple of months. Dr. Chu fixed her right up. In a week after seeing him, it was gone. Good doc and knows what he's doing. Glad to recommend him.
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5.0 of 5
August 24th, 2011
Excellent Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a persistent ear infection that would go away for a while then come back. This went on for a year. After visiting 2 other doctors, I went to Dr. Chu. He cleaned out my ear, applied some medication, then gave me a perscription. My infect was gone within a week and hasnt come back. Thank you dr. chu
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2.0 of 5
November 29th, 2010
Good Doctor - Bad Office
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chu is a good doctor but his office staff is one of the rudest groups I have every run across. While he is a good doctor I would find someone else to see because you will be mad by the time you are sone dealing with his staff.
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