Dr. Laurie Diem DO Patient Reviews

  • Pediatrics Issaquah, WA

Overall Rating

4.1
  • 10 patient ratings
  • 3 comments

10 Patient Reviews

  • Excellent
    70%
  • Great
    0%
  • Good
    0%
  • Poor
    20%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 22.2 minutes

Showing 1 - 10 reviews

1.0 of 5
August 4th, 2015
Poor customer service
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I called to get some info in regards to the affiliation of the hospital. I was told to call back at 2:00pm (it was 12:00) because they were on a 2hr lunch! if they are that uneducated about who they are affiliated with (which is a simple question) then I can only imagine how bad they run the office. stay away there is better medical groups out there!!
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5.0 of 5
July 19th, 2012
I love Dr Diem!!!!!!
Wait time
15.0 minutes
I want to share my experience for this Dr. she's really nice,calm,patience and very understanding. I had worked so many Doctors but she's the best one...
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2.3 of 5
September 7th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I cannot comment on the doctor herself because i haven't met her yet but I can definitely say that the office staff did not create a good impression of the office. I called for an appointment for the very first time and I also wanted to make sure they have a flu shot available for my child when I took him for the annual check up. The office staff kept on lying about whether they had the shots or not. First they said they did not , then they said they were not sure, then they said they might. During the entire phone call the only thing they wanted to know is what kind of insurance I had. And the shot availability depended on that. If they got good money for my visit they would say they had the shot and vice versa. Probably most offices do that but they made it look so obvious. So finally after knowing what insurance I had they told me they had the flu shot! On their recorded message (when you are on hold) they say that our health is of utmost importance to us, but it did not feel like that at all. It is very disheartening to get this kind of treatment from a pediatrician's office when you are trying to find a nice doctor for your kid.
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5.0 of 5
August 13th, 2015
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5.0 of 5
April 17th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
August 29th, 2014
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5.0 of 5
January 31st, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 9th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 28th, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
September 1st, 2009
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