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Dr. Lawrence Burgess Is this you?
  • 5
  • 2
  • 1
  • 0
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
7.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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10 Ratings with 4 Comments

1.0 Rating

April 29th, 2016

Worst I've ever experienced

As others have said, he refuses to listen to anything you say. I began the appointment by telling him my issues and he chose to cut me off time and time again, assuming he knew what the problem was. During the nasal endoscopy, he didn't even look at the area I was concerned about. If you're looking for a compassionate doctor who listens and takes time to explain, then you better keep looking. I left the office knowing nothing more than I knew when I entered and I assume that the only reason he is still in practice is because of the lack of other options in Honolulu. It took around a month of wait time to get an appointment. The staff was reasonably courteous.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

June 21st, 2013

Too busy to listen

He is just too busy to care. I walked out feeling like I need to find another doctor who will listen to my issues. I don't like him. He made an easy buck and I'm sure that's all that matters to him.

Wait time
5 minutes
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3.7 Rating

January 15th, 2012

not sure how to rate this dr. I thought he was great initially, but he was not listening to me, and kept pushing more and more medications to correct my allergies. I explained over and over that I was there to speak to him about surgery ad not allergy medication, and he just would not listen. a funny man...not like the other 3 dr's I have seen...but I wish he would have listened to me.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 5th, 2009

Dr. Burgess is a rare find. He is very, very patient, explains procedures... even moved viewing screen to allow me to watch procedure (scope up nose, down throat) to help ease my anxiety. Excellent follow-up. Wish he were a Family Doctor as he would be my doctor of choice.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 12th, 2017

4.0 Rating

August 11th, 2016

4.0 Rating

December 5th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 18th, 2015

5.0 Rating

August 13th, 2014

5.0 Rating

September 27th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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