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Lawrence A Merkel MD Patient Reviews

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Overall Review

3.0
  • 2 patient ratings
  • 1 review

Last 12 months:

5.0 (+ 2.0)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
November 5th, 2013
Lost Test
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I came in for a strep test and saw Merkel's PA, Joshua Barber. I really needed the strep test since I was very sick and was going to be around infants and the elderly later that week. I got a sub-WebMD diagnosis in the office, then they lost the strep test, never called about it, and then absolutely refused refund the visit. They have a poor quality of service, which they seem content to deliver. Fort Collins has a lot of great doctors, this is certainly not the place to go... unless you are not concerned with your time, money, or health...
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