Dr. Layne Reusser MD Patient Reviews

  • Cardiovascular Disease Wichita, KS

Overall Rating

3.8
  • 11 patient ratings
  • 5 comments

Last 12 months:

4.8 (+ 1.0)

5 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    18%
  • Wait Time 27.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
October 30th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Extremely satisfied
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1.0 of 5
January 12th, 2015
Very poor customer relations
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is perhaps the best technical cardiologist in town, however, I am giving him a very low rating because of the experience of going to his office on four different occasions. Today we had to wait over 2 hours! To see him for five minutes. His staff at check-in should have informed us at the time, "we're sorry, there is going to be over a 2 hour wait. Would you like to wait or reschedule you appointment. The staff was not friendly. Many others in the waiting area were very upset over the long waits with no explanation whatsoever. Several went up to the desk and complained. Some in the waiting room were really getting worried about their spouses (like OMG, did they have a heart attack? What is taking so long? My spouse had to call me on my cell phone to relay a message to me. I certainly do not want to go back there again unless I have to.
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2.0 of 5
March 27th, 2014
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Reusser is very knowledgeable and in my opinion is a good doctor. However, it's very hard to get appointments and takes quite long for his staff to get back with you on questions. He always seems rushed and is frequently late. I believe this is because his patient schedule is so heavy. Overall I'm confident in his abilities as a physician but wished he could spend more time with patients and follow ups.
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1.0 of 5
January 24th, 2014
bad
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am young and found out that I had several things wrong with my heart. Rather then help me figure out what I can do he just passed me off like gravy. Sent me to Dr. Purik and then I was told It was all in my head, and to not worry about it. Im sorry but when my husband has been picking me up off the floor because i have been fainting, its clearly not in my head. Would not recommend either one of these dr's!!!
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5.0 of 5
July 30th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Layne Reusser is the best heart cath man in our city--maybe in the whole state. He is thorough; knows his stuff; is communicative and calm--and when one has heart disease, these are the qualities you want in one very important part of your health care team!
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