Overall Review

3.1
  • 13 patient ratings
  • 4 comments

Last 12 months:

4.7 (+ 1.6)

4 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    46%
  • Wait Time 36.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
November 29th, 2013
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I waited a while to be seen in the exam room. I had been to another ENT without any relief of my complaints. He rechecked my test results and ordered new ones. I was finally diagnosed and treated properly. I am significantly better but still have to go back for occasional checkups when I need to. I was pleased with my care and results.
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1.0 of 5
May 19th, 2013
Look elsewhere unless your condition is blatantly obvious
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I waited over 2 hours to be seen, then he spent less than 15 minute with me, and was subsequently unable to diagnose the problem. So after all of that, I left untreated. He was 'polite', but in a very uninterested, clinical (and rushed) way, while also dismissive of the information which I had to share. (I subsequently was correctly diagnosed by another ENT). I cannot speak for the experiences of others, but mine was subpar to poor. It was a waste of time, money, but worse-- created a delay in treatment, since it required me to seek out an additional doctor. If you have a an obvious condition, he's likely not a problem. Perhaps my experience was a fluke. [Was there on a bad day?] But, if you need a true diagnostician -- someone who can put pieces of a puzzle together while actually LISTENING to the patient (who is living with the symptoms), you may prefer to look elsewhere first.
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1.0 of 5
April 17th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Miller was extremely slow in coming to the examining room. I waited for more than an hour after the staff escorted me in. I could hear him in the next room chit-chatting with the previous patient. When I told him I was in a rush because he was so late it didn't stop him from trying to chit-chat with me. I really didn't feel like he listened or cared what my experience was. I was also astounded by his bill. He gave me a simple ear exam which took about fifteen mintues -- for this he charged $250 dollars. During the exam he removed a little ear-wax -- this is evidently billed as a separate surgery for which he charged $100. It is ridiculously poor service and, I feel, boderline insurance fraud.
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5.0 of 5
August 23rd, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I recently had a septoplasty and my sinuses cleaned out. I have very happy with the results. The office staff is professional, caring and courteous. I used the office in Langhorne, PA.
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