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Dr. Lena Ponce De Leon Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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8 Ratings with 4 Comments

5.0 Rating

September 15th, 2017

Won't see her again

Seemed to lack basic knowledge & had little insight into challenges of disabled patients.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 2nd, 2013

Most unpersonable doctor I have ever seen.

When you walk into a doctor's office, you expect to be greeted by a kind individual who at least "acts" interested in your ailment. Dr. Lena Ponce De Leon couldn't even fake it. She seemed irritated I was in her office, she was patronizing in her responses to my answers, and even took it so far as to scoff at me when I told her how much pain I was in. Do not ever see this doctor. She needs to reconsider her profession and do something in which she doesn't interact with people. This is why Kaiser's reputation continues to fall.

Wait time
25 minutes
Friendly Staff
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5.0 Rating

June 23rd, 2013

An excellent MD

Dr. Ponce De Leon is very thorough and detailed in diagnoses. I feel very confident in her evaluations. She has helped me tremendously.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 22nd, 2009

Great Doctor

Dr. Ponce De Leon has been my primary health care Dr. for over 10 years. She is friendly, answers questions completely, and always gentle and understanding. I would say if your looking for a good doctor, she is it!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 9th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 28th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 13th, 2014

5.0 Rating

April 25th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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