Dr. Leonard Zuckerman MD Patient Reviews

  • Urology East Lansing, MI

Overall Rating

4.0
  • 16 patient ratings
  • 2 comments

Last 12 months:

3.6 (-0.4)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    25%
  • Neutral
    6%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    6%
  • Wait Time 26 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
March 18th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
love the rotor and nurses. office staff is so unfriendly and makes you feel very uncomfortable che king in and out
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2.0 of 5
April 28th, 2012
Office fuctioning poor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Starting with phone system(you can't reach a human just various voice mail)you are treated in a non personal way, even to the point of giving you a number.Failed to call with test results twice. Physician and PA move you along efficent but hurried.Impression is that doctor is very capable in procedures but patient contact is poor. They need to have a human answer the phone and would benefit the patient by having a medical social worker or nurse to take the time to communicate better with the patient.Feel like you are a part in a factory, getting moved along.
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