Overall Review

3.8
  • 4 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.2)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 8.3 minutes

Showing 1 - 1 review

1.0 of 5
March 28th, 2013
New patient treated poorly
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
On the day on my first appointment with Dr. Fishman, for which I had waited over 6 months, I was having trouble finding the office. I called the office but was given poor directions. While on the phone with the staff to try to get the correct directions, I was hung up on several times, first by the lady who first picked up the phone, and then by the office manager, Nancy. I eventually found the office, but I was late for the appointment. I asked to speak briefly to Dr. Fishman, in between patients, but I was told that I could not, as I was not yet considered a patient. I then asked to make another appointment, and Nancy told me I could not. Being hung up on multiple times when I'm lost, after taking time off of work and having waited 6 months for the appointment, and then not being able to reschedule, is a terrible way to treat a (new) patient. I do hope the Dr. and other patients at least know to watch for this.
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