Dr. Lesley Luk MD Patient Reviews

  • Otolaryngology Torrance, CA

Overall Rating

2.9
  • 9 patient ratings
  • 2 comments

9 Patient Reviews

  • Excellent
    33%
  • Great
    0%
  • Good
    11%
  • Poor
    22%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 37.8 minutes

Showing 1 - 9 reviews

1.0 of 5
November 8th, 2013
Terrible experience, rude staff, made my kids wait an hour
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
If you want to subject yourself and your kids to a rude office, that requires pay rack rate before even being seen when you have insurance with a deductible. Go here. This is the worst front office experiences I have ever had. Made my SICK kids wait an hour, then wanted full payment up front, said would mail me the overpayment!! Shame on this office for putting kids through this.
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1.0 of 5
June 21st, 2010
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Luk seemed very dismissive of my observation of symptoms. When I would try to explain my reasons for coming he would cut me off and start talking as if he had heard enough. I left feeling unheard and that I need to find a new specialist.
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2.0 of 5
May 26th, 2015
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5.0 of 5
May 15th, 2015
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3.7 of 5
January 8th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 10th, 2014
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2.3 of 5
August 29th, 2014
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5.0 of 5
March 31st, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 30th, 2010
Wait time
55.0 minutes
Promptness
Friendly Staff
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