Dr. Lianke Mu MD Patient Reviews

Overall Rating

3.4
  • 12 patient ratings
  • 3 reviews

Last 12 months:

3.7 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 39.3 minutes

Showing 1 - 3 reviews

2.0 of 5
May 4th, 2015
Doctor and office staff are horrible
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office staff is rude and the it gets even worse when you get to the back office the only nice person there is a lady that takes your blood. although once when I went in for bloodwork the woman had to listen to her marykay conference while taking my blood.. I don't want a person with a needle in my vein distracted.
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4.0 of 5
April 7th, 2015
Professional who's time is valuable too.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Secretary over books patients for the two doctors and has no compassion for patients time and scedule and has ineptitude concerning scheduling and patients valuable timetime and busy schedule. Doctor needs retire secretary and hire a more efficient appointment scheduler. There is no reason for everyday patients waiting 3 hours see a doctor and secretary blaming doctor for her ineptitude in scheduling patients. A patients time is just as valuable as the doctors. If appointments are made late evening then they make sure you are seen because they are tired and want to get home at night. Very rude make patients wait 1 to 3 hours each visit. Hire a new scheduler who knows what they are doing.
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4.0 of 5
March 23rd, 2015
GREAT DOCTOR...TERRIBLE OFFICE STAFF!!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mu always spends enough time with me, so that I completely understand lab results and medications. He also types a review of our appointment each time, so there are no misunderstandings. The office staff is horrible :( They are rude and act as if you have ruined their day by approaching their window.
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