Overall Review

2.9
  • 7 patient ratings
  • 4 comments

Last 12 months:

3.7 (+ 0.8)

4 Patient Reviews

  • Highly Satisfied
    29%
  • Satisfied
    14%
  • Neutral
    14%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    43%
  • Wait Time 18.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
July 28th, 2016
Very pleased.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She has a deep interest for getting to know her patient and a deep desire to help.
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1.0 of 5
February 15th, 2016
Horrible!!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I cannot even believe she is a doctor. She has absolutely no bedside manner and not once did she call my husband to let him know what his results were.
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1.0 of 5
October 29th, 2015
Did not properly diagnose my Dad.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My father was seeing Dr. Lidia Koulova for 4 years for anemia. And he wound up with Stage 4 Diffuse Large B Cell Lymphoma! How can someone go to a hematologist every 6 months for 4 years and this doctor did dot detect or even look for cancer? He is home with Hospice care now because he is 82 and too weak to undergo more chemo. The R-chop almost was too strong for him because he was already so very weak. If this very curable cancer was detected earlier, he wouldn't have been as week! He wound up in the hospital with Hypercalcemia and adrenal failure and that is when the Hospital discovered this cancer. I wouldn't recommend Dr. Koulova to anyone! The only reason I gave one star is because you have to enter something. I wouldn't give her even one star.
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1.0 of 5
July 26th, 2012
Receptionists, Nurses and Dr. Rude
Wait time
30 minutes
I have been a patient for a few years longer than I should have. Consistently on average the staff members (phone receptionishts and nurses) are rude, lack a smile or any type of pleasant look on their face and are incompetent in much of what they do (in-particular the phone staff). They are seemingly just going through the motions as it relates to their job and its not fair to the patients.Dr. Koulova is short with her time as for example I only received 19 minutes of her attention during a consult. She took labs I had from the hospital to copy letting me know she would come back when done to finish answering my questions. Instead the nurse came back with the labs and letting me know we are done. I told her that the Dr. said she would come back to finish the appointment and she rudely and without compassion, responded by telling me that she's now in with another patient and I would have to wait and hour.It's this type of interaction with the staff and Dr.'s that is sinful as they are in such a strong position to help those in need in multiple ways, one of which should be the easiest and that is simply being nice, having some type of a smile and being accomodating.Goshen Medical Associates continues to have staff that have lost sight of the primary reason they are in this profession and that is to help their patients on several fronts that all tie back to helping them feel better which we all know is not just physically but mentally.
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