Dr. Lillian Soohoo MD Patient Reviews

  • Dermatology Mountain View, CA

Overall Rating

3.4
  • 16 patient ratings
  • 5 comments

Last 12 months:

4.7 (+ 1.3)

5 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    19%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    31%
  • Wait Time 13.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
October 24th, 2012
Run
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Its been about 2 years since my appt w Dr Soohoo. I am now looking for a new dermatologist because the procedure she did, "removing" a growth on my face has grown back 5 times bigger than before the procedure. When I asked about the permanency of the procedure she was dismissive with the answer. My original appointment was for something entirely different. Which didn't require much time or follow up. (not a lot of revenue) Much of the time spent with me was trying to sell me skin products and/or the produre I elected to do.Not only do I think she is incompetent but her need to upsell products is absolutely unprofessionalWorst Dr experience ever
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5.0 of 5
February 1st, 2011
Excellent Physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been going to Dr. Soohoo for years to cure my skin problems. She's a great doctor and I would recommend her to anyone.
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2.0 of 5
April 11th, 2010
Questionable
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Treated a precancerous growth by burning it off. Later, said the growth was indeed cancerous. The problem was, no biopsy was undergone - how could it be if it was burned off??Was charged $600 for treatment!
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5.0 of 5
May 15th, 2009
Why did I wait so long?
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I should have left my old Dermatologist a long time ago. Dr. Soohoo actually worked on resolving an issue with my skin that my former Dr. didn't tell me about. I think he just wanted me to keep coming back for more office visits. Anyway, Dr. Soohoo answered all my questions and was informative. Hopefully, my issue will be resolved.
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5.0 of 5
February 17th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I really enjoyed my visit with Dr. Soohoo. She really listened to me and took care of my skin issues.
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