Dr. Linda Cox MD Patient Reviews

  • Allergy and Immunology Oakland Park, FL

Overall Rating

4.5
  • 11 patient ratings
  • 1 comment

Last 12 months:

3.0 (-1.5)

1 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    27%
  • Neutral
    9%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 20 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
July 27th, 2009
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My initial visit did not go as well as could have been expected. Although I called to confirm that I could take a specific cold medication, at the office visit I was informed that the cold medicine conflicted with the allergy test. Unfortunately, this was after my back had already been pricked in 20 places for the test. I was told to come back in a few weeks and that I would not be charged for the next visit. The subsequent allergy test was successful in diagnosing my serious allergies. However, I was charged for the second visit as well as the first. I explained to the office staff that I was not supposed to be charged for the second test; I was informed that I and my insurance would be charged for both visits. I notified my insurance company of the issue, but both charges were processed and I paid two co-pays. The diagnosis was accurate and assisted me with addressing issues in my home to minimize my allergies. I was not pleased with the double billing.
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Doctor's Response

Without having any specifc details of your case, I can only make a few comments. I presume on the second visit that you were evaluated and treatment recommendations were made-if so this would be considered an office visit and your insurer likely has a co-pay for an office visits. My office staff cannot assure that allergy testing will be done on the telephone.There are anumber of circumstances where I may decide that allergy testing needs to be delayed or is not appropriate. Did you discuss the billing concerns with my office manager?


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