Overall Review

4.2
  • 21 patient ratings
  • 7 comments

Last 12 months:

3.8 (-0.4)

7 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    5%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    14%
  • Wait Time 11.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
March 1st, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lapos is among the best doctors I have ever visited. She listens intently and always explains things very well. She has a manner that puts one at ease. She performed major surgery and my recovery was very fast. I would trust her without any reservations.
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3.0 of 5
November 19th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
As I see someone else already commented that they really like Dr. Lapos but office staff is rude, makes you feel like you are bothering them, they let calls go to voice mail and then don't return them, and they were not honest. They Insisted followup appointment was scheduled and on paperwork but I had paperwork and it was not on there. Of course when I tried to reschedule they had no time available. Getting the paperwork I needed for my employer for surgery was even more difficult.
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1.0 of 5
August 31st, 2015
RUN ANOTHER DIRECTION!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
BEWARE, BEWARE...I ended up in the hospital for 4 days after a "routine colonoscopy"! No concern about me until she found out I was requesting my medical records. Plus, her staff gave me the run around the whole time I was trying to get my records. It all was a terrible experience! Would not recommend her to anyone! Total rating 0 out of 5.
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5.0 of 5
June 24th, 2015
Appropriate Follow-up
Very good doctor
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3.0 of 5
May 28th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am very satisfied with Dr Lapos . What i dont like is some of the staff. I hate when I have to call their office. The one person that answers the phone is so rude and un pleasant. I called once with a problem with a reaction to my medication, she told me, "your fine, the reaction you are telling me is not from your meds".... Yet the flyer that comes from the pharmacist clearly states it as a problem and to call doctor immediately. She didnt even check with the doctor. Very rude. And many many Times I have called their office with an issue, and they dont call back for 2-3 days.
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5.0 of 5
June 10th, 2013
Relaxing environment, Excellent Doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lapos has an excellent bedside manner. All my questions were answered in a manner I could understand. Her team was prompt and courteous. The entire office was warm and inviting.
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1.0 of 5
June 8th, 2013
Beware
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I wouldn't let Dr. Lapos Operate on my family pet after the experience we had with her. No compassion or concern for her patients. I wish we would of sought a second opinion instead of trusting this Dr. ! Incompetant ! I only gave her one star because it wasn't possible to give ZERO !
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