Psychiatrists
16 years of experience

Brook Oaks
1600 Providence Dr
Waco, TX 76707
254-313-4200
Locations and availability (1)

Patient Reviews ?

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

3

Total Reviews

3

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 2.3333333333333 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 2.5 of 4 stars
Bedside Manner:
  • Currently 2 of 4 stars
Spends Time with Me:
  • Currently 2 of 4 stars
Follows Up After Visit:
  • Currently 2 of 4 stars
Average Wait: 33 minutes
  • Currently 1 of 4 stars
 |  Very unhelpful  |  show details
Apr 3rd, 2012

Dr. Falls prescribed a lot of different medications to my 5 year old son she diagnosed him with bipolar disorder, schizophrenia, and ADHD at the age of 3. When called due to the safety of my son she told me she didn't have to talk to me during her lunch break, threatened me with a lawyer, and still didn't awnser any of my questions! I just want to make sure my son is ok. She's not helpful at all, and because of her I'm still worried about son.

Mark as Helpful  | 4 people found this helpful Report Abuse
  • Currently 1 of 4 stars
 |  HORRIBLE CUSTOMER SERVICE  |  show details
Oct 24th, 2011

Sara(h) on the phone is very unwilling to work with people and the Dr. will never call you back or handle any requests made by patients, even if it is concerning the safety and well being of one of her very own patients! NEVER GO TO THIS DOCTOR! I am going to also be submitting a complaint with medical boards and the BBB.

Mark as Helpful  | 4 people found this helpful Report Abuse
  • Currently 4 of 4 stars
 |  show details
Apr 28th, 2011

She is very understanding and shows that she cares.

Mark as Helpful  | 1 person found this helpful Report Abuse