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Dr. Lizzette Pagan Is this you?
  • 7
  • 2
  • 5
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
38 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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18 Ratings with 2 Comments

5.0 Rating

January 28th, 2012

Great doctor, horrible staff

I really enjoy the doctor. She is a professional, courteous, and caring doctor. The doctor treats my kids with care and brings a positive attitude. Her staff is a different story. The receptionist is rude and when you get at the counter she makes you wait for her. When I call to make an appointment they leave me on hold for twenty minutes or they accidently hang up. I understand nurses have a tough job but that does not give them an excuse to be rude or have a negative attitude, it is a children's doctor office. I do not know if I caught the staff on a bad day but if I did that makes it six bad days.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

September 14th, 2009

Dr pagan is a good doctor but her stuff do not do a goog job today I call their office because I needed a referral to take my child to a specialist and the person attending the phone told me she was going to call me after 1:00 and I am still wating for them to call me. Also watings in the office are long and some of the nurses there are rude they don't do a good job as far as treating people with respect

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 7th, 2017

5.0 Rating

March 25th, 2016

3.0 Rating

January 12th, 2016

4.0 Rating

January 5th, 2016

4.0 Rating

November 30th, 2015

5.0 Rating

November 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 21st, 2015

1.0 Rating

September 17th, 2015

5.0 Rating

May 23rd, 2015

3.0 Rating

May 15th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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