Dr. Lloyd Ketchum MD Patient Reviews

Overall Review

4.3
  • 12 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.3)

1 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    8%
  • Wait Time 11.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
January 18th, 2010
Dr. Ketchum's bedside manner
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ketchum was not comfortable answering questions regarding lab results for my father. When I inquired about specific information and asked him to contextualize that information for me, Dr. Ketchum marginalized my request by not answering me, turning his body away from me and addressing other family members. He was biased in his communication versus objective and stated his bias several times. He did not provide important detailed information despite being asked. He had no lab results for us to review. He spent five minutes with the family. I was appalled by his bedside manner and how patronizing he was. He was arrogant, rude and condescending. His bedside manner was patronizing. He spent less than 5 minutes with the family. His primary objective was to communicate his bias which he reiterated many times. He commandeered the conversation so that his bias would dominate. He was offended when asked questions. He was arrogant and rude. I hope I don't have to interact with him again.
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