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Dr. Lloyd Ketchum Is this you?

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12 Ratings • 1 Comment

4.3
  • 8
  • 2
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
11.4 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 12 Ratings

Dr. Ketchum's bedside manner

Posted on January 18th, 2010

Dr. Ketchum was not comfortable answering questions regarding lab results for my father. When I inquired about specific information and asked him to contextualize that information for me, Dr. Ketchum marginalized my request by not answering me, turning his body away from me and addressing other family members. He was biased in his communication versus objective and stated his bias several times. He did not provide important detailed information despite being asked. He had no lab results for us to review. He spent five minutes with the family. I was appalled by his bedside manner and how patronizing he was. He was arrogant, rude and condescending. His bedside manner was patronizing. He spent less than 5 minutes with the family. His primary objective was to communicate his bias which he reiterated many times. He commandeered the conversation so that his bias would dominate. He was offended when asked questions. He was arrogant and rude. I hope I don't have to interact with him again.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on December 3rd, 2016

Four Stars

Posted on December 3rd, 2016

Five Stars

Posted on October 12th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on May 24th, 2016

Five Stars

Posted on August 18th, 2014

Five Stars

Posted on June 27th, 2014

Five Stars

Posted on September 16th, 2013

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 14th, 2011

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 15th, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 28th, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 20th, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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