Dr. Lori Marshall MD Patient Reviews

Overall Rating

3.6
  • 33 patient ratings
  • 7 reviews

Last 12 months:

3.3 (-0.3)

7 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    6%
  • Neutral
    3%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    24%
  • Wait Time 15.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
February 8th, 2017
very disappointed
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Marshall gae me injections several months ago without sedating me and after the injections she sent me home without monitring me after the injections. I cancelled my contract with this unprfessional office. I said I was going to give them a 5 star, because the first injection I got really helped me for 30 days. The injection I got in september I felt every needle that went in my back and then they gave me another appt for me to come back in two weeks for another injections. I was in sooo much pain and still is because while she was injection I was jumping and cleching my body because that hurt so bad when she stuck me with that needle and I got 3 injections down my lower back. I heard them saying stop moving before you fall off the table, I couldn't help it it hurt so bad. I even went back up to St. Domomnic the next day because my back was hurting and sore, they told me to put a heating pad on my back and that sometimes you will experience a little burning sensation. This was more than that and they knew that I have a history of Malignant Hyperprexia and still sent me right home after I was injected. I am having so much pain since this injection I don't ever want to feel those needles again. I know that I was not sedated, because I've been getting injections since 2005. I told her that i couldn't sleep because I was in so much pain she told me that my general doctor will have to give me something for sleep. In which I already had something. I couldn't sleep because I was in soo much pain. I was going to give this clinic a 5 star, because after the first shot i had some relief. I needed my pills for the pain, but I just was not going to go through another bad injection with her again..
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1.0 of 5
October 6th, 2016
all about money
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the woman at the window is a smart aleck and they use trickery. My pain has never been under control but they only give what the pharmaceutical companies pay "bonuses" for. Look her up. she got tens of 100s in bonus money for fentynal. find a REAL doctor that cares about you not skin color.
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5.0 of 5
June 19th, 2016
Great Drs
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing mrs.minninger she is great and very caring
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1.0 of 5
April 28th, 2016
poor/unprofessional service
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Absolutely the worst Doctors office I have ever been to, the staff are rude, not near as rude as the Nurse Practitioner Vikki, they do not listen to you at all, they said I had dilaudid and THC in my system I do not smoke weed nor am I even around anyone who does, and cannot even stand dilaudid even when in the hospital and sure not going to use on the streets. I told them the Fentanyl made me shaky and didn't work well so was kicked out for a false drug screen. Oh and Morphine was in my system and I am deathly allergic to morphine, but on a better note I have found a better office in Flowood, that is actually clean and with 5star reviews. Honestly wouldn't take my dog to Premier Pain not with the staff Dr. Marshall has working for her, what was even funnier I took a drug screen for a job two hours before I went to my appointment and passed, no WEED in me, but it's hard to tell Dr. Marshall that because they will not let you speak to her or return your call or any calls for that matter, that's where. I'm doing tis review
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1.0 of 5
February 21st, 2016
One staff member needs to be removed and put in a barn picking up horse dung.
Wait time
25 minutes
Promptness
Dr marshal is a very kind lady and Erica .were very nice to me . But there is a lady that has race issues . She tryied to bill both my insurence company's for there service . I called my insurance company and was told that there office people are trying to Bill us for one visit but trying to get twice the money . I was told it was insurence fraud on there part I was called a lire and was kicked out of the program because I got into a verbal confrontation with the staff member that is racist. There were other people that spoke to me about the same lady. Other wise dr marshal and Erika is very nice.
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1.0 of 5
February 16th, 2016
I am the only one she didn't see herself
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went there 4 months. I was told the dr. only saw patients right before procedures, everything else, including what procedures, what meds, what amount of meds were decided by her nurse practitioners. Every time I went into the office someone in the waiting room was complaining about the poor treatment they received. I came to this site expecting to see the reviews reflecting this. It's weird there isn't, and all the reviews were from another site, and redirected here. The medication I was on previously from another pain med Dr before I moved states did not meet the protocol ( I had gastric bypass so meds metabolize in my system much quicker), I asked if I could get an appointment with the dr considering the nurse practitioner was baffled and asked me what I wanted to be on. That is when I was told that the dr ONLY sees you right before a procedure. I took pain meds on PRN bc my pain level would roller coaster. Erika put me on Fentanyl patched 25, called office bc they did nothing. Told me I had to give them two weeks. Still nothing. Called back, told me I could come in early, brought me in 4 days early. Wrote on script that I had to wait to get it filled until it was time for the old script to be filled even though it didn't work. I have been in pain management for 5 years now, I have never ran out of pills, usually had left overs. All they did to me was keep increasing Fentanyl, every time I went in. I finally told thr NP all you are doing is making me a junkie, I am done. I refuse to be on these. During my time there I heard many horror stories, at least one at each visit. I don't understand where all these other reviews are coming from, but I choose detox over this office, and an office where you actually see a doctor. There is a reason why you can get in here so quick
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5.0 of 5
January 21st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Outstanding service very professional
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