Dr. Lucia Sandoval MD Patient Reviews

  • Family Medicine Houston, TX

Overall Rating

1.9
  • 9 patient ratings
  • 6 comments

6 Patient Reviews

  • Highly Satisfied
    22%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    78%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
June 5th, 2013
Lacking Backbone
Wait time
5 minutes
I am greatly disappointed and deeply affected by Dr. Lucia Sandoval's refusal to continue being my father's primary doctor. After suffering a near fatal stroke due to a physical trauma, my family did much research to insure my father received the highest care possible. We also had to proceed with a lawsuit against his job since his stroke was a work related injury. He continues to need regular checkups to insure he is healthy and progressing. My father had the decency to inform Dr. Sandoval of his case to which she immediately dropped my father from her care. We have not asked for Dr. Sandoval's direct or indirect involvement with his ongoing case. She is not a stroke specialist therefore her expertise is not sought in this matter. We just wanted him to continue with his primary doctor since she has been prior to his stroke. Do ethics play a role when refusing care because of a lawsuit?
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1.0 of 5
September 19th, 2012
Terrible Bedside Manner
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
So I had to see Dr. Sandoval one friday because it's the only weekday that I'm in town and no other doctors were available (there was little wonder afterwards why this was the case). I normally wouldn't go out of my way to write a review but her bedside manner was just awful. She said about a whole 5 words to me the entire time, barely even looked at me (just came in and looked at the nurses notes on the computer) and then prescribed me meds without even really explaining them to me outside of basic dosage requirements. She then ran off without asking if I had anymore questions or even saying a word! To top it all off, its now 2 weeks later and I'm still not over whatever I initially had and will have to go back (though no chance to her). Avoid this doctor, not only is her bedside manner poor, but after this I doubt her diagnosis skills as well.
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1.0 of 5
August 6th, 2012
Worst bedside manner I've ever seen
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to see Dr. Sandoval because I was in a lot of pain and needed to get a same day appointment. Despite reading a few negative reviews, I accepted an appointment with her when it was offered to me. My thought was, if she's been in practice for almost 25 years, she can't be that bad right? WRONG! She was the worst doctor I've ever been to. I don't need to be best friends with my doctor, but a smile and a little common courtesy goes a long way. She obviously didn't want to be at work that day, barely asked me about any symptoms and part way through her exam was downright rude because she didn't understand my answer to one of her questions. Even so, I might be able to get past all of that if she actually help with my issue. Instead she ordered some lab work and x-rays, then prescribed me some medicine because it was "probably just this."I'm assuming my labs and x-ray came out normal because I haven't heard a thing about them. She's an absolute joke, I wouldn't recommend her to anyone.
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1.0 of 5
January 23rd, 2012
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
No wonder I was able to get a last minute appointment with Dr. Sandoval - no one wants to see her. She has horrible bedside manners. I'm not sure if she is capable of cracking a smile. Did not listen to me at all. Purposely ignored me on other points. Worse doctor I have ever seen.
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5.0 of 5
January 4th, 2011
Dr Sandoval is awesome, excellent doctor
Wait time
5 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lucia Sandoval is very caring toward her patients and spends so much one on one time answering questions and explaining. I switched to her as my new primary care physician after I was so impressed with her appt when my regular dr wasn't in for an office visit I needed.I highly recommend her. She is excellent!
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1.0 of 5
April 7th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Worst doctor's visit in my life. She made me feel like I was ignorant for seeking medical attention and obviously just wanted to go home.
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