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Luciana C Berceanu MD Patient Reviews

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Overall Review

3.4
  • 7 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    14%
  • Wait Time 32.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
July 10th, 2015
No Follow up, Childish interaction
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor was a joke. She spent a total of 15 minutes with me on her first visit and had the attention span of a painted turtle. Also, when a medication had side effects and was notified about it, she DID NOT make a return phone call or call in another med. My recommendation; learn English first, then study medicine.
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2.0 of 5
August 2nd, 2012
Disappointed patient
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am a current patient with her. I have had multiple appointments and they ask YOU to arrive 15 minutes early, which I've done every appointment and I wait in the waiting room between 30-60 minutes past my appointment time. When I am finally seen the nurse and doctor make me feel like they are not interested in listening to my problems. They seem to be in a rush to get out of there. The nurse walks you into your room and then you wait another 20 minutes just to see the doctor. Its extreamly frustrating. The biggest problem I have is that the doctor makes me feel like I have to get the back injection and I have no choice. I personally do not want to get the injection but she flat out told me that if I'm not interested in the services she wants to give me then she won't see me. I've heard a lot of horror stories about the back injections not working, making the problem worse, making it burn at the injection site, and even causing new damage to nerves. I wish the doctor would sit down and talk to her patients and connect with us and build a relationship. But instead shes in and out within one minute and stands in front of you looking down at you, talking in a tone as if she is scolding you. Telling you what you have to do as if you have no choice what so ever.
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5.0 of 5
February 8th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I have been dealing with chronic pain most of my adult life. After my primary doctor and my chiropractor could no longer improve my condition, I sought out Dr. Berceanu. She reviewed my xrays, did a thorough exam, listened to my frustration, and assured me that she would do her best to alleviate my pain. I found all of the staff that I dealt with to be caring and considerate, and am hopeful that Dr. Berceanu will be able to help me.
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1.0 of 5
October 10th, 2011
Not Impressed
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I've spoken with and been treated by numerous doctors and nurses over the past several years for my condition. Some were able to help and others were not, but all of them treated me dignity and respect. All of them listened to my situation, answered my questions and spoke with me at length regarding any and all concerns.Unfortunately I cannot say the same for my experience with this doctor. Perhaps I came on an off day, but it was the worst treatment I've ever received from any healthcare professionals. I found both the doctor and staff to be very cold and uninterested once I announced I was not there for prescriptions and that my doctor advised against injections. I tried several times to explain I wanted to have a conversation about any other options that may exist. No one wanted to listen to me explain the treatments I've tried. My overall perception was that if I wasn't going to buy what they were selling then I was of no interest to them as a patient. I personally would not visit this doctor again and I would not recommend her to anyone I know. This is my opinion based on one office visit, but what I experienced was so negative and insulting I feel it worth the time to share with others.Again, maybe the day of my appointment was an off day, but there is no excuse for giving patients the customer service I received on this day.
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