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COPD

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Ratings and Reviews

6 Ratings with 3 Comments

  • Excellent
    0
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    5
  • Excellent
    0
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    5

Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
27.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 6 Ratings with 3 Comments

1.0 Rating

July 11th, 2017

Dr. Cheng does not answer emails. She never gives follow-up appointments. She does not ask if your meds are working. She refuses to give meds for your sickness, so, you get worst. Her attitude is uncaring. She seems annoyed to be there. She does not listen to your concerns.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 11th, 2017

Dr. Cheng is uncaring.

She does not answer emails. She does not give follow-up appointments. She does not smile. She seems annoyed to be there. She won't listen to your concerns. Her attitude is uncaring. She does not ask if your meds are working. She does not provide a similar or better meds for my sickness. She refuses to give me meds for my sickness.

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 1st, 2015

Doctor was 1 hour late

New patient visit to discuss chronic pain issues. Doctor interrupted patient and the doctor hardly made eye contact. Patient was explaining bm positioning and was called "racist" by the doctor. Patient then refused physical exam after doctor clearly showed signs of irritation. Doctor spent next 10 minutes in silence and did not respond to patient.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 27th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

October 15th, 2016

3.7 Rating

June 22nd, 2014

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