Dr. Luis Casaubon MD Patient Reviews

Overall Review

4.4
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Easy Appointments
  • Wait Time 15 minutes
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
October 14th, 2013
Terrible Scheduling Practices
Easy Appointment
This practice is extremely aggressive. They called five times to confirm my appointment, but they don't offer an after-hours confirmation system. They cancelled my appointment even after I did reach a live person to confirm - this appointment was made over a month in advance.
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5.0 of 5
August 17th, 2013
Took my complaints seriously and caught my cancer where other MD's had not
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Casaubon took my complaints seriously and was able to conduct a FNAB that caught my thyroid cancer on the first try. His office takes patients seriously and does not trivialize concerns. The office is quite efficient, and the Physician's Assistant and other medical staff are great to work with. After my diagnosis he was very helpful with information regarding the next steps to take.
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5.0 of 5
July 2nd, 2012
Refreshing
Wait time
10 minutes
Dr. Casaubon is a breath of fresh air in my experience with doctors. He's open minded, personable and real. Treats you with respect, as if you are actually capable of comprehending what's going on. Let's you ask plenty of questions without making you feel rushed or stupid:) His knowledge and expertise, combined with his wonderful "bedside manner" will keep me coming back and referring him to others. Thank you for being such an all-round great guy, Dr. C.!
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