Dr. Luis Cousin MD Patient Reviews

  • Family Medicine Bakersfield, CA

Overall Rating

4.2
  • 29 patient ratings
  • 7 comments

Last 12 months:

5.0 (+ 0.8)

29 Patient Reviews

  • Excellent
    55%
  • Great
    31%
  • Good
    0%
  • Poor
    7%
  • Bad
    7%
  • Wait Time 28.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Fair and Accurate Diagnosis

Showing 1 - 12 reviews

1.0 of 5
December 26th, 2013
wait time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr cousin is actually a great Dr however the wait time to see him is not worth it. His office staff should give the option of rescheduling at check in time when they know he is running 2 hours behind. We waited 30 minutes in waiting room and over an hour in the exam room. We left before the dr could see us. The staff is courteous but slow. The hold time on the phone to schedule appointments is long too. Needless to say we will be looking for a new Dr
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5.0 of 5
September 3rd, 2013
great service
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Cousin is an excellent thorough doctor who takes time with his patients. It is worth waiting a little extra time to know that he will not rush you through. His staff are courteous and very efficient, and having an on site lab has been really nice
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5.0 of 5
June 23rd, 2012
Doens't get much better then this Doctor.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Luis A Cousin is a wonderful man and great doctor. I have seen him for back pain and valley fever and he put my needs first. I did enjoy my visit with this doctor.
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4.0 of 5
August 1st, 2011
Long Wait Time
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Plan to wait 45 minutes to an hour after your appointment time before you actually see Dr. Cousin.
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5.0 of 5
June 27th, 2010
great visit
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
every encounter i have had has been pleasant. from courteous operator to front staff and his great male nurse.
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4.0 of 5
June 4th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The wait time is a bit long once you get an appointment. But he is a good doctor.
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2.0 of 5
May 9th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Extremely difficult to get an appointment. Long wait times when you do get an appointment.
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5.0 of 5
November 15th, 2016
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5.0 of 5
November 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
July 28th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 24th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
April 12th, 2016
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