Dr. Luis Gonzalez-Mendoza MD Patient Reviews

Overall Rating

4.3
  • 10 patient ratings
  • 4 comments

Last 12 months:

4.0 (-0.3)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    40%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    0%
  • Wait Time 28 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

4.0 of 5
March 30th, 2012
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gonzalez-Mendoza is great as a doctor, they only problem is his staff. The receptionist is very very rude and does not have any knowledge to be working in a pediatric office. His nurse is good but do not return your calls and to get someone in the phone is a nightmare. Too sad he does not have a good office back up.
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5.0 of 5
April 16th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Nos that they are part ofMCH the service Is slow and MORE disorganized.
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4.0 of 5
September 23rd, 2009
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gonzalez-Mendoza is easy going and spends time with his patients. Unfortunately, all the good in the world does not excuse that he does not return phone calls. Cannot understand how a doctor who works with children can totally ignore a parent's phone call.The office staff is usually uptight and rude. They will not think twice about yelling and hanging up on you. Their phones seem to go to the answering service quite often during office hours. Very unprofessional.
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5.0 of 5
September 9th, 2009
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Luis Gonzalez-Mendoza is very professional and good with children.But, the staff can be very nasty when asking for prescriptions and appointments! Very sad to say.
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