Emergency Physicians, Family Practitioner
34 years of experience

Accepting new patients
Encanto
3330 N 2nd St
Ste 400
Phoenix, AZ 85012
602-631-4090
Locations and availability (2)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

4

Total Reviews

3

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 1.6666666666667 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 3 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 2.3333333333333 of 4 stars
Average Wait: 38 minutes
  • Currently 2 of 4 stars
 |  Office Staff the WORST  |  show details
Feb 21st, 2013

The office staff is extremely unprofessional! I had to wait almost 3 hours to see the doctor - whoever is in charge of scheduling needs to find a new job. In addition, when I called to schedule I could not get through...when I finally did they said "hold please" did not even ask me for permission to be placed on hold. I've put with the office staff too long...TIME TO FIND ANOTHER DOCTOR!

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  • Currently 2 of 4 stars
 |  horrible staff  |  show details
Feb 19th, 2012

The staff is the worst. I called 4 times trying to make an appointment and had to leave 2 messages and never received a call back, when I did get an appointment. I showed up only to be told they had to approve the procedure with my insurance. They said they would call me back. 2 weeks later I still have not heard from them. I will be finding a new DR.

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  • Currently 4 of 4 stars
 |  Grea Doctor!!  |  show details
Jan 7th, 2011

I like the ways Dr. Lopez treats his patients he really cares about them been well.He is very accurate in his diagnostics every time I have had been in his office with different symptoms

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