Dr. Luke Philippsen MD Patient Reviews

  • Otolaryngology Muncie, IN

Overall Rating

2.7
  • 7 patient ratings
  • 1 comment

Last 12 months:

1.0 (-1.7)

7 Patient Reviews

  • Excellent
    29%
  • Great
    0%
  • Good
    14%
  • Poor
    14%
  • Bad
    43%
  • Friendly Staff
  • Promptness
  • Wait Time 22.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
November 22nd, 2016
Patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was to be scheadualed for futher Xrays. The staff was informed of a previous upcoming surgery. They schedual me for the exact same day as my surgery. The staff was very distant towards me as a patient. I was asked if I wanted to fill out a office evalauation, I said yes and I would comment on the lack of puntuality, lack of proffesionallism from the staff. I never was called for a reschedualed appointment for the Xrays the doctor ordered. The Dr. was Proffessional in his care and treatment. All five staff members I was in contact were not. Out of the four different hospitals and Dr. appointment i've had this year, This expirience was the least proffesionnal from staff and care for me as a patient.
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1.0 of 5
June 5th, 2017
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5.0 of 5
October 23rd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 25th, 2015
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3.7 of 5
November 30th, 2014
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5.0 of 5
October 7th, 2014
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2.3 of 5
May 19th, 2014
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