Family Physicians, General Practitioner
46 years of experience

Accepting new patients
High Desert Medical Group
43841 10th St W
Lancaster, CA 93534
661-948-4707
Locations and availability (3)

Patient Reviews ?

Overall Rating:
1.5
  • Currently 1.5 of 4 stars
Total Ratings

4

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1.5 of 4 stars
Promptness:
  • Currently 1.5 of 4 stars
Courteous Staff:
  • Currently 1.25 of 4 stars
Accurate Diagnosis:
  • Currently 1.25 of 4 stars
Bedside Manner:
  • Currently 1.75 of 4 stars
Spends Time with Me:
  • Currently 1.5 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
Average Wait: 41 minutes
  • Currently 1 of 4 stars
 |  Awful experience at this Dr. Office  |  show details
May 22nd, 2012

Not only was it hard to get an appointment - had to wait almost 1 month - he was very hard to understand once I was in there. He wanted me to get blood work done, so I did. He Never To This Day called me to go over the results. This is the first time I have written a review of a Dr, and I am doing so, so that hopefully it will save some people a headache in dealing with him & his staff. I did not call about my bloodwork because I really did not want to deal with them again. Also my pharmacy has has a problem on several occassions trying to get them to reply to their refill requests. I have since decided to go to another Dr and am SO happy I made that choice.

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  • Currently 1 of 4 stars
 |  I went to him once and I will never go to him again.  |  show details
Jan 5th, 2011

Dr. Mel Valenzuela is probably very educated in the medical field, but he is not of much help with his abrupt sarcasm. I came to him seeking help for a serious problem I have had only to find no help at all. He is also VERY hard to understand. He was extremely infuriated at me for a insignificant mistake I made on my paperwork and the whole appointment was basically about my mistake. I sat through his lecture very respectfully waiting for him to address the actual reason I was there for. He stormed out of the room and did not even give me a chance to tell him about my problem.I decided that I would seek help elsewhere. His assistants seemed to be aware of his erratic behavior as well. I hope this does not happen to everyone that goes in there because it is very discouraging to wait for a month for an appointment and not even receive the correct treatment.

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