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Dr. Mahlon Delong Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
27.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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5 Ratings with 1 Comment

2.3 Rating

September 13th, 2013

Good Doctor, Very Poor Patient Service

Dr. Delong has been caring for my father who was diagnosed with Parkinsons over 15 years ago. My father is a doctor and insists on seeing Dr. Delong. While the doctor is knowledgable and personable, it's extremely difficult to get an appointment with him. We also have to wait at least an hour or more every time we go for an appointment. It's also impossible to get a call back from anyone in his office. We've called on numerous occasions with questions about medications and with emergency situations and gone days without a response. The last appointment we had Dr Delong wanted dad to be evaluated again. His staff said the first evaluation appointment wasn't for another 6 months. My father is 82 for goodness sakes. I don't know whether the staff is incompetent, whether they have taken on too many patients, or whethere they just don't care. At any rate, now that our father is declining and getting worse, we really need a physician and a staff that is more responsive - I'm looking for another doctor.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 19th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

2.3 Rating

October 10th, 2014

5.0 Rating

August 7th, 2014

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