Dr. Mai Duong MD Patient Reviews

  • Pediatrics Austin, TX

Overall Rating

2.9
  • 6 patient ratings
  • 2 comments

Last 12 months:

1.0 (-1.9)

6 Patient Reviews

  • Excellent
    33%
  • Great
    0%
  • Good
    17%
  • Poor
    17%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 22.5 minutes

Showing 1 - 6 reviews

1.0 of 5
July 22nd, 2017
Complete disregard to parents' concerns
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Duong completely dismissed my concerns for my child's symptoms for 5 year. From the very first check-up at 6 days old to the last check-up (with her) at 5 years old, she blew off every single one of our concerns. My child, at six years old, is now having to undergo a surgery which could have been done at an earlier age. She was never available for my children's check-ups, this is what made me seek a different PCP, who listened to all of our concerns.
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3.7 of 5
November 23rd, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My daughter who is now 7 has been going to Dr. Duong since she was an infant. The only issue I have recently came about. I decided not to immunize for the flu because I do not fully understand the complications that may arise from H1N1 immunization. Felt she became on the offensive when I relayed my concerns. It's my choice not to have my daughter immunized with something that isn't required by the school system. Felt she kept pressing the issue. Then my daughter who is extremely tall for her age is heavier than she should be according to the chart. Dr Duong stated in front of my daughter that she's overweight and needs to be "tweaked". Felt that was insensitive being that girls that age are beginning to develop self esteem issues and hearing she's overweight doesn't help. I don't know if Dr. Duong was having an "off" day but didn't leave there feeling good.
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2.0 of 5
April 27th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
February 24th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 11th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 8th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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