Dr. Manuel Mota-Castillo MD Patient Reviews

Overall Review

3.6
  • 7 patient ratings
  • 2 comments

Last 12 months:

3.5 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    14%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 5th, 2011
Dr. Mota-Castillo cancelled Baker Act...leading to my son's death
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mota-Castillo, whom I was told had relocated to the Jacksonville, Florida area, saw my son during two separate admissions to Fish Memorial Hospital. There was a Marchman Act and a Baker Act on my son to get the help he needed, which need Dr. Mota-Castillo confirmed. On the second admission this doctor cancelled the Baker Act and discharged my son to his own apartment after only 24 hours. My son died of an overdose one month later. Dr. Mota-Castillo recognized the need for extended, intensive treatment, but rather sent my son home to die in 2009.
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5.0 of 5
March 27th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Mota spent 1 whole hour with me during my first visit! He is very calm, cool and collective. He will do what he can for you. I feel very good about finding him for my family. Thanks Dr. Mota! Keep up the fantastic work!
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