Dr. Marc Coan MD Patient Reviews

  • Internal Medicine Toccoa, GA

Overall Rating

3.3
  • 16 patient ratings
  • 5 comments

Last 12 months:

2.3 (-1.0)

5 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

3.0 of 5
December 22nd, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My father has been a patient of Dr. Coan's for years and has always liked him, however, his nurse Pam is the rudest, coldest and most inconsiderate person in the medical profession I have ever encountered. Registering a complaint does absolutely not good at all. Spoke directly to her and she would not take responsibility for her rude behavior. I will give her credit for one thing...she is consistant ......with her rudensss.
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5.0 of 5
January 13th, 2014
my doctor for many years
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Coan is an excellent doctor but unfortunately his nurse Pam does not come across to many people as a very nice person. This is out of character with all of the other very pleasant staff at the clinic. She acts as if she is a very unhappy lady with problems at home.
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1.0 of 5
March 10th, 2012
Rude, Rude, Rude so-called nurse!!!
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has the rudest, most uncaring creature for a nurse that I have ever seen anywhere in the medical world!!! Why does he continue to employ some one like that!?? I will never go back there!!!
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1.0 of 5
July 23rd, 2011
Staff nurse
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office nurse is rude, disrespectful and hateful.She harasses my mother during office visits.She will not call in medication ordered. My mother dreads going to see Dr Coan. She (nor any other patient) deserves to be treated badly--this is intolerable and inexcusable. Although many complaints have been made to Dr Coan and the administration of Toccoa Clinic about this particular staff member, nothing has been done. My mother will be going to elsewhere.
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1.0 of 5
December 2nd, 2010
Loves Nursing Homes!!!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Suggests and tries to manipulate families to putting their loved ones in nursing home, even when it is not necessary! Heartless Doctor!
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