Overall Review

2.9
  • 17 patient ratings
  • 7 comments

7 Patient Reviews

  • Highly Satisfied
    24%
  • Satisfied
    24%
  • Neutral
    6%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    35%
  • Wait Time 20.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
December 3rd, 2015
Strictly Professional
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He's always professional, extraordinarily smart and has a very special sense of humor. He is highly regarded by his peers and has excellent relationships with Board Certified specialists in most other disciplines for referrals
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1.0 of 5
February 19th, 2014
STAY AWAY!!! Dr Marcel Laufer behaves inappropriately!
I only visited this Dr once, and it was traumatic. It felt like Dr. Marcel Laufer was abusing his authority as a Dr to perform certain "exams" that were very inappropriate..& asked several sexual questions during his "evaluation". He gave me the creeps, to say the least. I had to request a female nurse to be present when he performed the exam, & he acted like I was overreacting. The nurse came in, he performed an anal exam (which I REALLY do not think was even necessary in the slightest), then when the nurse left, he said "Oh, I think I need to check again", as if to sneakily get his way & examine me without a witness present. I was so scared of him & paralyzed but still demanded the nurse be called back in for it. Again, he acted like I was overreacting. Isn't that standard practice to have someone else present for such exams?? I absolutely felt violated, in danger & in the presence of a sexual abuser. I do not say any of this lightly, knowing a Dr's reputation is at stake here. But other people should not be put in harm's way with him. I'm a strong smart woman, & if he did that to me, then it must be something he does routinely, often without the patients even realizing how inappropriate he is being because of how sneaky he is about it. He abuses his authority, preying on vulnerable people who are trusting him when they need medical help. I truly believe he is sick & a danger to his patients.
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2.0 of 5
August 22nd, 2013
Follow up is iffy
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Laufer is certainly a knowledgeable doctor, but follow up from one patient to the other is very different, which is totally incomprehensible.
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1.0 of 5
June 10th, 2013
Would not recommend
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Laufer does not care enough about his patients and their illnesses. Will often request tests unnecessarily. Doesn't know what he's talking about
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1.0 of 5
May 31st, 2013
Terrible
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is probably the worse GI doctor in NYC. Told me my test results looked fine and i went about my life only to find out two years later from a doctor from the same network that my test results were NOT fine and that i tested positive for H. Pylori when the doctor was able to tap into my testing results from two years ago. He was not thorough and touched me in ways that felt inappropriate. I would not recommend. Stay away.
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5.0 of 5
March 2nd, 2012
Happy with Dr. Laufer
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
and he has a certain humorous way about him
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4.0 of 5
November 8th, 2011
Recommended
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Laufer handles both gastro-enterology and general medecine, a good mix for many.
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