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Dr. Marcel Stern Is this you?
  • 13
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  • 4
  • 0
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
31.3 min

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23 Ratings with 4 Comments

5.0 Rating

March 11th, 2016

Great Doctor.

Glad he is my doctor, as he is always kind and caring and easily available when needed.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

February 17th, 2016

The older receptionist who is at the window when you walk in has a very bad attitude, not pleasant at all.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

December 31st, 2015

Good Doctor, worst billing dept

Dr. Stren is really good Doctor. Their billing dept is horrible. One of my claim was rejected by insurance, instead of giving me a phone call or sending me a letter for dues HealthMed gave it to collection agency. It hurt my credit scores badly and cascading bad effects. I have been visiting Dr.Stern/Dr.Patel for last 10 years and it is time to change.

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3.0 Rating

November 18th, 2015

Great doctor, horrible receptionist.

The receptionist is down right the worst I've ever dealt with. From attitude to placing the blame on the patients and throwing unnecessary paperwork at me. Dr. Stern himself is a very kind and great doctor but due to the receptionist I'm trying to find an other Doctor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 13th, 2017

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 13th, 2017

5.0 Rating

February 13th, 2017

5.0 Rating

August 3rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

July 22nd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

April 22nd, 2016

5.0 Rating

March 21st, 2016

5.0 Rating

February 13th, 2016

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