Dr. Marcus Lum MD Patient Reviews

Overall Review

3.6
  • 12 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 0.4)

7 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    25%
  • Wait Time 22.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
September 28th, 2012
GREAT DOCTOR
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Lums for over 10 years. He has been there for me and my children. He is excellent at "troubleshooting" ailments that are usually right on. He gives great advice for "well maintenance" and it's always a pleasure going to visit him.
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5.0 of 5
November 25th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Service and Staff
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1.0 of 5
November 23rd, 2010
Wait time
30 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Should have Listened Better and Carefully to the Patients and Do what it Needs to Be Done for the Patients!
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5.0 of 5
November 17th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am a nurse and have seen a lot of good and bad doctors in my times. My experience with Dr. Lum has always been excellant. His nurse is very caring and really goes out of the way to help you. The doctor is just great. He gives great advice and has an excellant understanding of his profession.
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5.0 of 5
October 18th, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I don't know what these other buys are talking about. He is an excellant provider and his nurse is great. The office is really busy, but I didn't find any of the staff rude.
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2.0 of 5
August 5th, 2010
Find a better doctor's office
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Everything that the first comment said is right on the money. Dr. Lum's nurse is so rude and doesn't take care of her patients. The doctor never has a anwser that seems right, like he just makes up something. He just stands there with a blank look on his face. I am going to look for another doctor this month for sure! That whole medical office is rude.
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1.0 of 5
April 19th, 2010
RUDENESS
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Everytime to see Dr. Lum waiting period is more than 45 min. The rudeness with his lead nurse was uncalled. Seems real friendly but speaks loud and you can hear her rudeness in the waiting room when you ask the staff how much longer. Did complain to her doctor and never received an apology for something she said that was uncalled for. Dr. stands there looking at you like your dumb and with his smart remarks.
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