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Dr. Maria Santos Is this you?
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
33.3 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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5 Ratings with 5 Comments

1.0 Rating

March 10th, 2015

Dr is no nice

The Dr is too serious, she is always in a bad mood, she never smile. Sometimes she is rude. I don't visit the office all the time. I don 't recommend this Dr. I will look for another Dr too.

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1.0 Rating

September 18th, 2014

This was my worst pediatric experience ever!! The whole time she was there she was on her computer, never took the time to greet me or my children or even try and get to know us in any way. She seemed very frustrated since she walked in the door, place was not clean. Would never recommend any one there.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

June 11th, 2014

would not recommend

I am a mother of one, I began taking my son to Dr. Santos a few days after I had him for his newborn check up. At first I thought maybe she was having a hard day and just wanted to go home already. I began to notice at every appointment she is always so eager for it to be finished. my son had a cough, he had it for a while during the winter and I had no idea what to do since I am a first time mom. I asked her for advice and if it was normal, she didn't say anything other than it will go away. and recently, my son had an ear infection. I had told her at the appointment that he had been grabbing his ears, she looked at it and said it was fine. well, two days after his appointment he broke out with a fever of 102.4. It could have easily been prevented if she hadn't been so eager to get us out of her office. I went to urgent care, and what do you know? it was an ear infection. so would I recommend anyone to her? my answer is no. she isn't kid friendly, or friendly in general. no compassion whatsoever. I am in the process of finding him a new doctor who actually cares about my sons health. one positive thing I will say, is the nurses there are nice. that's about it.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

July 19th, 2010

Loved the office staff and nurses, they were great with my son. Dr came in and instantly grabbed my son's face and made him scream, had no compassion, and seemed to be more interested in finishing the appointment more than anything. I will be finding another doctor for my son.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

July 31st, 2008

Need to ask the right questions to get your answer.

If in doubt, she should reffer to a specialist. Specialy when dealing with kids.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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