Overall Review

3.1
  • 12 patient ratings
  • 5 comments

Last 12 months:

3.3 (+ 0.2)

5 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 49.5 minutes

Showing 1 - 5 reviews

1.0 of 5
February 14th, 2015
Every time I saw her I arrived on time for appointment and she made me wait up to an hour and a half before she would see me. While trying to give me a pap smear I was stabbed in the cervix instead. After I changed doctors and cancelled an appointment her office billed me for the visit anyway, along with a visit that was more than a year ago. Everyone says that sounds like fraud. They claim my insurance did not cover charges, when I was covered by Ingham Health Care Plan B. The late bill did not arrive until almost a year after the Ingham Health Care office was made obsolete by Obamacare. I would not recommend this doctor to my worst enemy.
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2.0 of 5
June 29th, 2012
okay at best
Wait time
55 minutes
count on a very long time for doctor to finally enter exam room. can be nice but had a rude reaction when we came in with one family member.
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5.0 of 5
October 17th, 2011
Dr. Sagan is amazing.
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Yes, the office staff sucks. Dr. Sagan herself is amazing. She always listens and always helps get me back to where I need to be when I am not feeling well. If she doesnt know the answer she gets you to someone who does. She is absolutely brilliant and I would not trade her for anything! My whole family goes there!
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4.0 of 5
January 8th, 2011
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Sagan is a good doctor HOWEVER, the waiting time and professionalism of the office staff is horrible. The waiting room set-up is is awful, the waiting room is and office is separated by a hallway, if they need something from you and you're in the waiting room, they stand up and YELL for you. It's just awful. I like Dr.Sagan but I'm not sure how much longer I can take this situation and the terrible over booking which causes the long waits.
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1.0 of 5
July 11th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would not recommend. Won't even look you in the eye, much less talk to you. Wouldn't answer any questions.
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