Dr. Marina Russo MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism Springfield, IL

Overall Rating

3.8
  • 25 patient ratings
  • 4 comments

Last 12 months:

1.0 (-2.8)

25 Patient Reviews

  • Excellent
    52%
  • Great
    20%
  • Good
    4%
  • Poor
    8%
  • Bad
    16%
  • Wait Time 16.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
April 1st, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Russo is very rude and she has a bad bedside manner. I felt that she didn't listen to my issues and kept interrupting while I was trying to talk. She barely gave me the time of day and then she told me that I needed to choose doctors wisely and accused me of making up symptoms. She also said that I didn't need to come back to her unless I got rid of some other doctors that I see due to other medical issues. I would not recommend her to anyone and I think that HSHS needs to reevaluate her. Poor excuse as a Doctor.
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1.0 of 5
March 27th, 2017
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Was rude, condescending and would ask a question but then cut you off before you could finish answering the question. I will not refer anyone to her.
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5.0 of 5
February 11th, 2014
Fantastic Doctor!!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Russo was very nice and understanding . Dr. Russo and her staff made me feel welcome and at ease while at her office. Very professional. I am very glad that I was recommended to Dr. Russo's office. Two thumbs up!!
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1.0 of 5
August 5th, 2013
Took my mother to Dr. Russo. Never will again
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Took my mother to see Dr. Russo. While my mother believes she has reactions to medicine and makes her a difficult case to help, Dr. Russo was condescending and rude to her. She pretty much had my elderly mother in tears. Let alone, what does it say when you are seeing a Dr. and they tell you at one point in the visit, that they "gave up" awhile ago? If you are unable to help someone, then refer them on. At the very least, show some basic compassion and respect.
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3.0 of 5
June 17th, 2016
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4.0 of 5
May 24th, 2016
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4.0 of 5
April 11th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 30th, 2015
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5.0 of 5
October 12th, 2015
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5.0 of 5
July 9th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
April 7th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
March 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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