Dr. Mario Flores MD Patient Reviews

  • Internal Medicine Southborough, MA

Overall Rating

3.2
  • 3 patient ratings
  • 2 comments

3 Patient Reviews

  • Excellent
    33%
  • Great
    0%
  • Good
    33%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 22.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 3 reviews

3.7 of 5
November 28th, 2011
Support staff a joke.
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
No such thing as follow-up work at this place. The doctor is great, but that's where it ends. If you need someone to confirm a Rx approval to your mail order supplier, you have a loooooong wait.
Was this review helpful? Yes No

5.0 of 5
April 3rd, 2010
Great doctor, but needs to leave the Neighborhood Health Center
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have stayed with this doctor for quite a few years due to the quality of care he gives and the fact he accepts my insurance. Always conducts tests thoroughly and follows up consistently. Also very pleasant to deal with and will arrange referrals when needed, without hesitation. However, the office at his office(Neighborhood Health Center) is a mess. This place hosts several doctors. Phone hold times are insane. They repeatedly fail to call in prescriptions, even when bugged multiple times by you, the pharmacy, and the doctor. Scheduling also stinks and it's not uncommon to receive a call for an appointment change. In credit to doctor Flores, he did start calling in my medications himself, after numerous failures by the office, and continues to do so as a favor to me. He does really work with you, even if the issue itself has to do with the office. It shouldn't reflect on him as a doctor, but probably does. He should go somewhere that has competent office staff that do him justice.
Was this review helpful? Yes No

1.0 of 5
October 12th, 2015
Was this review helpful? Yes No

Nearby Doctors

Dr. Mario Flores, MD is similar to these 3 Doctors near Southborough, MA.