Dr. Mario Kapusta MD Patient Reviews

  • Cardiothoracic Surgery Houston, TX

Overall Rating

4.1
  • 7 patient ratings
  • 2 comments

Last 12 months:

4.5 (+ 0.4)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    14%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    0%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
November 25th, 2011
Excellent care
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ease of making appointment.I waited 10 minutes for the doctor to see me.He personally examined me, did the Ultrasound and explained my problem in a way that I could understand it.The staff was great at helping me with the paperwork, scheduling, etc.They treat you in a professional way.I give them a 5 star!!!
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2.0 of 5
November 9th, 2011
Great Doctor - Horrible staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kapusta is very caring; unfortunately his staff is also caring - about money. In spite of my trying to explain that my insurance company told me NOT to pay anything until they (the insurance company) had reviewed the Dr.'s bill, his office insisted that I not only pay for my initial visit (more than the co-pay) as well as an upfront "deposit" which was twice what my copay would have been for a future procedure.
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