Dr. Marisa Suppatkul MD Patient Reviews

  • Adolescent Medicine Houston, TX

Overall Rating

4.0
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.0)

8 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    13%
  • Poor
    13%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 11.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
December 26th, 2013
Started out good and ended in disappointment!!!!!
Wait time
5 minutes
Easy Appointment
I am very disappointed with this miscommunication by the staff. My visits were good until,the staff failed to communicate about the cost of my session. I have a insurance copay of 15.00 and that was over the phone or in person. Well without out being notified at all by mail and the office relying on word of mouth by the staff to communicate with patients in the person and over the phone sessions had changed to 80.00 because they were no longer able to charge insurance for over the phone sessions. To my surprise I was charged that amount. This was a policy change and if so, formal info should of been sent to me in the mail notifying me. I was offered 35.00 refund of my money. If I called you back to change my appt to an over the phone session thinking i would get charged 15.00 and no one still communicated with me about the policy change, that's a mistake on your staff's part. The patients should not pay for the offices mistake at all. This is a great disappointment for me that I will not continuing going forward as a patient because of the negligence on the staffs part.
Was this review helpful? Yes No

5.0 of 5
October 12th, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Thorough assessment, conservative and knowledgeable approach to psychopharmaceudicals. Does not overmedicate. Good empathy and quality of care.
Was this review helpful? Yes No

5.0 of 5
December 28th, 2009
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Always very prompt and seems to really understand kids. She spends time discussing the various options in an easy-to-understand way.
Was this review helpful? Yes No

5.0 of 5
November 16th, 2016
Was this review helpful? Yes No

5.0 of 5
October 12th, 2016
Was this review helpful? Yes No

3.7 of 5
February 12th, 2015
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
December 4th, 2014
Was this review helpful? Yes No

2.3 of 5
August 21st, 2014
Was this review helpful? Yes No

Nearby Doctors

Dr. Marisa Suppatkul, MD is similar to these 3 Doctors near Houston, TX.