Overall Review

3.5
  • 26 patient ratings
  • 5 comments

Last 12 months:

no change

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    12%
  • Neutral
    8%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    27%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18.9 minutes
  • Fair and Accurate Diagnosis

Showing 1 - 5 reviews

1.0 of 5
October 17th, 2016
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Horrible experience..waited 4 months for an appointment to have them cancel the day before due to gross incompetence on their behalf...very un professional
Was this review helpful? Yes No

5.0 of 5
April 8th, 2016
An Exceptional Physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bigda has been my primary care doctor for over thirty years. I have complete trust in the care he has given to me over these many years. In addition to his expertise and care, I would be remiss if I did not mention his ability to relate to his patients and listen intently to their concerns and questions.
Was this review helpful? Yes No

1.0 of 5
January 13th, 2016
what a great loss
Wait time
15 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Bigda has been our family doctor for over 15 years, we couldn't say enough good things about him.....then. Now, its a different story. I signed up for him being my doctor, now you never get to see him, always his nurse practioner s, which by the way are very rude, cold uncaring, and talk like robots reading from a book. His entire staff is that way, what a shame and a great loss I feel, as i will now be looking for a new doctor. I really miss the Dr. Bigda I once knew, kind, caring, compassionate, trustworthy.
Was this review helpful? Yes No

1.0 of 5
December 27th, 2014
dr has taken on too many patients,never get to see dr bigda,only nurse practitioners
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
you never get to see dr bigda.only his nurse practitioners,who are either zombie like,disinterested or just plain cold.he has taken on too many patients,never ever sees patients himself,maybe onc ein a few monthsyoull see him.unintersted,cold acting robot like.lost all repsect for him as a doctor after the way he treated my elderly mom.she had aninfection and they never told us for 2 weeks,had left a message with the vna but never called the family at ll to notify us.dr bugda has too many staff and they are rude dismissive sorta ice cold in attitudes.wait times are a long time and the level of trust in dr bigda isnt good.valley medical group has better doctors than this clown.
Was this review helpful? Yes No

1.0 of 5
May 15th, 2014
Poor Doctor and staff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor seemed uninterested or concerned with my complaints. Wanted to only prescribe me pain medication and not refer me to specialist. Spoke with office manger who seemed poorly educated in modern medicine, was rude in regards to my medical concerns and lacked social etiquette- Never had a problem before Sharon Shumway left
Was this review helpful? Yes No

Nearby Doctors

Dr. Mark Bigda, DO is similar to these 3 Doctors near Easthampton, MA.

Doctor

Dr. David Slack

31 years experience

5.0 of 5

Doctor

Dr. Tara Dumont

9 years experience

be the first to rate this Doctor

Doctor

Dr. Cheryl Geoffrion

23 years experience

2.3 of 5