Dr. Mark Shepherd MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism Tupelo, MS

Overall Rating

3.8
  • 18 patient ratings
  • 2 comments

Last 12 months:

3.7 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    17%
  • Wait Time 16.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
August 13th, 2012
Not Caring
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We have had 2 instances where my son was in extreme pain and the pediatrician told us to have him checked out by the endocrinologist. We called and were told to come in the next morning. When we got there nobody - not even the doctor - would see my son! He ended up in the hospital. We saw the doctor on our very first visit years ago and have not been able to see him again, even with extreme medical conditions. I do not recommend this doctor. The first time, my son's endocrinologist closed her office to go into research. His file was referred over to Dr. Shepherd. We could not get an appt for over 4 months. His insulin prescription ran out and Dr. Shepherd, having the files from the other doctor - knowing that she closed her practice - would not see him until his appt or prescribe insulin. We were told to get another doctor to order the insulin.
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4.0 of 5
March 16th, 2010
Doctor great, office staff -Aweful
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The rudest front deak staff I have ever encountered anywhere.
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