Dr. Mark Fontana MD Patient Reviews

  • General Surgery Norfolk, VA

Overall Rating

3.6
  • 30 patient ratings
  • 9 comments

Last 12 months:

3.7 (+ 0.1)

9 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    20%
  • Wait Time 20.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 9 reviews

5.0 of 5
March 1st, 2016
Amazing Dr.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The only complaint was the girl that was at the front desk. I am not sure if she is still there or not but she was very loud and not professional at all. Due to her being so loud on the phone the people in the waiting room were able to hear everything about the patient including the name and date of birth. Dr. Fontana is amazing as well as the clinical staff.
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5.0 of 5
February 14th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent. Took the time to answer all questions.
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5.0 of 5
December 17th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best damg doctor I have ever visited.
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1.0 of 5
August 12th, 2015
Would you want this?
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was ID'ed to at least one person off the street and then told what my "treatment plan" (that wasn't correct) was. If you want privacy, that is a huge issue. If you want things said about you that are not completely factually correct, why? Why did a doctor say twice they weren't supposed to talk about patients but do any way, especially when it gives a derogatory reputation to a patient who didn't deserve it?
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5.0 of 5
January 21st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is the only one I trust with my care.
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5.0 of 5
January 14th, 2015
The Best- trust me
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent physician. Very thorough
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1.0 of 5
October 11th, 2013
Consider carefully before going w/him or his colleagues
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He can operate. May give conflicting instructions, & blame you for non compliance. May leave you without care if a problem occurs. If you don't leave and find help elsewhere, may get an attitude with you. Have found nurses & patients talk about how cute he is, which I wonder might be part of his "fame". Was unable to diagnose a simple issue needing an operation that 2 other groups' surgeons diagnosed immediately. I may be permanently damaged because of some issues that developed while still under his care. One of his doctor recommendations was for one who had a multimillion $ verdict for a patient who died. May not always answer questions or answer them completely. May not always tell you of all treatment options. Stated that 'if you don't do what I say, I'll write it in your notes, so that other doctors will see it & wonder why'. Get everything you can in writing. Review recommendations against current medical advice, they may be different. Staff is fabulous, but some may talk.
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1.0 of 5
April 24th, 2013
Not as great as reported
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
As long as you stick to the three surgeries, simple things, you are ok. However, if he's wrong, you may have problems. Big problems. Also tends to be a little more involved in patients than is really good. Doesn't seem to remember that the followups are more expensive, and if you have to pay for bands being adjusted, etc. that can be an issue. Isn't very organized either. The office staff is fabulous, contrary to what some people wrote. They're pretty much great. Now and then there are blips when parties are being held, but its not true for everyone in there.
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2.0 of 5
May 31st, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
He seemed short with me. I did not like his bedside manner. Did not seem very compassionate.

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