Dr. Mark Gurley MD Patient Reviews

  • Otolaryngology Knoxville, TN

Overall Rating

2.8
  • 8 patient ratings
  • 1 comment

Last 12 months:

2.2 (-0.6)

1 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
March 5th, 2017
Diagnosed by his Nurse Practitioner...
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In a rush for surgery...got another opinion that surgery is not their first option...seemed disorganized, and a real lack of customer service....after too many problems with the staff and a telephone system like Fort Knox...we moved on...after we blew up..and became" angry" for having them waste our time...You are just a number there....never met the Doctor...dealing with the office staff raised my BP
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