Dr. Mark Gurley MD Patient Reviews

  • Otolaryngology Knoxville, TN

Overall Rating

2.8
  • 8 patient ratings
  • 1 comment

Last 12 months:

2.5 (-0.3)

8 Patient Reviews

  • Excellent
    38%
  • Great
    0%
  • Good
    13%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 30 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
March 5th, 2017
Diagnosed by his Nurse Practitioner...
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
In a rush for surgery...got another opinion that surgery is not their first option...seemed disorganized, and a real lack of customer service....after too many problems with the staff and a telephone system like Fort Knox...we moved on...after we blew up..and became" angry" for having them waste our time...You are just a number there....never met the Doctor...dealing with the office staff raised my BP
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3.0 of 5
March 19th, 2017
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1.0 of 5
March 19th, 2017
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5.0 of 5
December 1st, 2016
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1.0 of 5
June 15th, 2016
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5.0 of 5
March 9th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 28th, 2014
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1.0 of 5
March 1st, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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