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Dr. Mark Heiny Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
12.5 min

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5 Ratings with 3 Comments

5.0 Rating

March 26th, 2013

Parent of one of Dr. Heiny's Sickle Cell Patients

Our family has been working with Dr. Heiny since 2003. He is a remarkable physician with the BEST bed-side manner you will ever find. He knows his patients and their families. His compassionate care goes above and beyond anything you could imagine in the medical world. To him, my daughter is not just another patient, but someone whom he has come to know and care about as if she were family. That means a great deal when your'e dealing with chronic disease. On this morning, I received a disturbing call that my daughter needs to be scheduled to see a different doctor. This does NOT work for me. She's not just a patient, but Dr. Heiny's patient. Whatever is going on at Riley - they need to FIX it!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 6th, 2011

Dr. Heiny is an excellent doctor. He reallu loves asnd cares about his patients. He is also very knowledgable in his field of practice.!!!!!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

November 17th, 2009

Gave full trust in Sons Life.

He is very caring and takes his time to study all aspects of the childs diagnosis. He took so much time and energy in my son.My son has Van Willebrands Disease. And since Dr. figuered it out my sons does not get hematomas as much. Especially the ones that need to be surgically removed. He is so thorough. And of course with Riley Hospital working with him he is unstoppable.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

4.0 Rating

April 24th, 2017

5.0 Rating

August 5th, 2015

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