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First off, he uses med students. They are thorough, but obviously no substitute for a specialty doctor. Dr. Klafter then comes in, goes through a thorough evaluation , and then answers my questions. In fact, most of the questions were answered even before I could ask them. If you don't like the team approach of med students, he might not be for you. If it works for you, this is your guy. One other thing, he also uses his partners for the team approach. All of them have their areas of interest, so ideas are discussed between visits. I know some people who have also seen more than one of the doctors in the group for different neuro-related problems (like sleep, seizures). That seems to work out well.
Difficult to admit, but I needed a doctor who explained my problem, and how I am part of it. This guys is not a "Dr. Feelgood" who tells you every thing is OK, and then sends you on his way. Rather, he took the time with me to explain what I needed to do to get better. This style may rub some people the wrong way, but in the end for me it was worth it. I appreciate someone who is looking at the big picture and not just trying to be my friend
Great because: 1. Consistently thorough 2. Thoughtful. A real person 3. He gives me a plan to manage my problems at the end of each visit 4. My primary likes him 5. He lets his med students get the first "crack" at my updates, yet always listens to them....and me!!
Perhaps he has good days and bad days with his personality, but the day I was there, he showed no concern for me, was very terse and disrespectful during my appointment with him. Have decided not to return.
Thorough in his approach, Dr. K reviews each of my problems related to the main reason why I came to see him in the first place. He reviews my meds, exercise program, therapies, and even sleep. Rare these days to see a doc who does this. Quite a find.
His behavior was harsh and arrogant. He also complained to me that he did not have my records to review when I had them sent twice and confirmed they were there prior to my appointment. Notice that this doctor has 155 reviews, meaning it appears that more than his patients review him, possibly family and friends.
He gave it to me straight, and answers all my questions. Simple. I couldn't ask for more.
After moving an hour away, I decided to stay with Dr. Klafter. It is worth the trip, as I never have had a doctor this dedicated to my care. Wish I lived closer, but still staying with him!
Dr. Klafter has taken such good care of my husband for over 5 years now. He is extremely caring a knowledgeable and his staff is lovely.
Dr. Klafter took such good care of my father years ago. I found him to not just be incredibly caring, but also the type of physician who would always come up with ways to enhance his quality of life and the 'health' of our family. Naturally, he was the one to go to for my problem related to the nervous system, and again I could not be happier.
The doctor has some serious ego issues. Could not have been a worse experience.
Completely agree with other reviewer who says he belittles patients and has a horrible temper. Absolutely. I even witnessed him belittling his own staff. As I have said before, if you happen to have a specific type of problem he knows about, you may get help. But as for me, after experiencing what I experienced, I will only warn others to stay away.
Wow! I didn't realize how one doctor can put so much effort into getting his patients better. Well, that's what I got. Oh, also love the staff!
Very disappointed to see that my negative review last year was deleted. Patients need to be warned that this MD is a fraud. He belittles patients and has a horrible temper. The staff is completely inept. Please do not go here.
Dr Klafter got several other doctors involved in my case even had a conference call while I was in the office. Set up appointments at the Mayo Clinic and continues to follow up
I have never seen a doctor so dedicated to the art and science of medicine as Dr. Mark Klafter. As someone who always strives to learn more about my condition, I really appreciate how each visit he tirelessly comes up with a new way to beat my disease into submission. Visit after visit, year after year, Dr. Klafter demonstrates his dedication to keeping me as healthy as possible.
As a health care worker, I knew of Dr. Klafter's excellent reputation years ago. Never expects to need a neurologist though. Even though it has been a challenging time for me, Dr. Klafter and his staff gone above and beyond what I expected.
This man is so crazy he got my review taken off the site,how dare u! he don't want the truth to be brought to light stay away from this doctor he is horrible!!!!!
Mark Klafter takes the time to explain thoroughly the what, why, and how of your treatment.
Will not return due to poor treatment by physician
Dr. Klafter is an extremely professional and thorough doctor who respectfully treats his patients like they are part of his family. My husband I want to thank Dr. Klafter for his genuine concern and understanding. He also has a super caring staff.
Saw Dr. Klafter after a long break, and I couldn't believe how he remembered details of my problem. He was able to pull up my X-rays and other tests from files. What a relief to be able to pick things up without the hassle! As before he put me on just the right medicines to help me feel so much better. As always, he answered all my questions. Yeah, I should have gone back sooner, but now it doesn't matter.
Dr. Kalfter goes above and beyond to meet your medical needs. He takes the time to explain your illness, and treat accordingly. Dr. Kalfter's Office Assistant is always there for me and has been for many years.
After a rough time getting answers to my tingling hand problem, my pain specialist sent me to see Dr. Klafter for a nerve test. Not only did he answer the question, but gave me the printed report before I left. This gave me information so that my other doctors could help me. His staff got me in for the testing on short notice, he was on time, and doctor Klafter showed me how solving problems need not be a big deal. His style is so natural and comforting that if anyone I know needs help for nerve problems I will tell them to go see him.
Wish I had read and believed the truthful negative reviews about him and I would never have gone to see him. Find a doctor who is consistently kind and loving and gracious.
Superb in all facets. Smart as a whip, efficient, and one of those docs you can tell really gets it. Job well done. Thanks for all you do, sir.
It's refreshing to have a specializing physician who looks at his patients not just as neurology cases. Dr. Klafter is always working toward solutions to my family member's individual problem. He has a disorder that needs treatment that goes beyond just medicine. He has given us all handy tips and great follow-through. This makes the patient and family's life a little easier He always takes the time to listen to my family member (the patient) even though he needs extra time to express himself.
Great doctor. Really helpful staff. Consistently a positive experience all around. Wish I had known about him sooner.
Seeing him was a horrible experience.
Couldn't be happier with my experience. Only wish other docs were like this nowadays.
Outstanding Doctor & individual. Superb character, straight shooter, demonstrates wisdom/integrity. Dr. actually cares...
Dr. Klafter is a Top-Notch Neurologist. He is thorough, attentive, knowledgeable and an excellent diagnostician. He and his staff take time with you; their compassionate and absolute professionalism are evident every visit. I would highly recommend Dr. Klafter to anyone needing a neurologist. Dr. Klafter is treating me for Muscular Dystrophy and he is very skilled in this area. Dr. Klafter is One of THE VERY BEST in Florida!
I have multiple condition that make it hard to distinguish my symptoms. When the surgeon who did my surgery felt there was nothing wrong with me 6 months postop. Dr Klafter worked with me to find a MD that would listen and evaluate my current condition. There was obvious neurological changes. I have found him to provide a through neurological evaluation and caring.
Based on reviews, some patients have received help from this man. Based on what others have personally told me and based on my own experience, a patient needs to be forewarned that Dr. Klafter can be arrogant and unkind.
Awilda is an amazing nurse and Dr Klafter, trust me you are in the best hands. My husband wandered about sick for 6 years snd dr klafter fiagmosed it, camr up eith a treatment plan in days. He would have lost his life jad je not seen him and I can never express enough gratitude at his knowledge base of the human brain!
Couldn't be happier in all aspects of care.
Dr. Klafter is very caring and very concerned about his patients.
Barely spent time with me. Assumed a lot. Lost his temper in front of me. Was impatient with his staff. Harsh personality.
Known him and his group for years. Great doc, attentive staff. Nice to see someone whose emphasizes patient care this day and age.
Be aware he has a temper and mood swings, not qualities a patient wants or needs in a doctor.
My family member has Alzheimer's disease. Ever since we started seeing Dr. Klafter we now have the direction that we never had. He always shows us xrays and explains lab tests. He treats our family member with the respect that she deserves, and always answers our questions. He even has called back quickly when we needed help, and came up with ideas to come up with a solution. We have talked about ways of treating this now and what to expect in the future. This is the first time that we are taking proactive steps. Alzheimer's is no picnic, but with Dr. Klafter on our side, life is easier for all of us.
This is the time of year I like to look back and think of the most important things in my life. Even though I don't live in Orlando anymore, I was recently reminded Dr. K's care by another capable practitioner (in another specialty). That brought my thoughts back to the doctor who has made such a profound difference on my life. I know that without Dr. Klafter's persistence in both figuring out the cause of my problem AND walking me through the process, I would not be where I am. Before I left, he made sure I had a new doc to follow me up with the care I need. Here's to a great 2015!
Thankful my primary sent me. Not surprised I've heard great things from others in my community
Doctor Klafter is very thorough and kind. He listened to me and didn't rush me through my visit. He is an excellent diagnostician, and took the time to explain my condition after the exam and showing me my x-rays. Doctor Klafter also recommended an excellent surgeon who was able to treat problem. I am now fully recovered. He is worth the trip.
Would not go back to see him if you paid me
As a retired RN, I remember how Dr. Klafter would attract a gathering of nurses, residents and students when he would round on our floor. The patients would especially appreciate how he would explain issues in the clearest terms. When I heard that he was dedicating his time fully to outpatient care, it was disappointing for me as a nurse who so appreciated everything he taught me. However, when I needed a neurologist this past year, there was no one I would trust other than Dr. Klafter. After taking the necessary time to figure out my problem, placing me on the right combination of meds and other therapies, I now look to the future with much more confidence. Thank you Dr. Klafter to dedicating you career to the care of patients and the education to others in the medical profession. We need more like you
For those who have or have had a positive experience, it is likely due to him immediately understanding your problem and knowing what to do. If you have a complicated problem, he is the worst. You are blamed and his disdain for you will come through.
Dr. Klafter has cared for my father for almost 12 years. He has Parkinson's disease. Thanks to Dr. Klafter's kindness, diligence, and persistence, we have been able to keep my fathers symptoms from progressing as rapidly as they may have. He has maintained a quality of life that may not have been possible if he were to have received treatment elsewhere. He has personally called us at home to check on my father, and to reassure me after complications and hospitalizations due to other issues my father has. I cannot imagine anyone else caring for my aging parent in such a caring and personable manner. The office staff is fabulous, and Dr. Klafter goes out of his way to make sure my father gets seen as soon as possible in emergency situation not requiring an Emergency room visit. He is always informative and makes sure we as a family understand and work together to keep my father as comfortable as possible. Thank you Dr. Klafter
Let me start by saying that I would not be in my best ever "neuro condition" if it weren't for Dr. Klafter. First time he saw me, he explained why my problem needs to be treated with symptom meds and others to prevent recurrence of my problem. He also explained why I need to exercise. When he realized I wasn't following his instructions, he had a serious conversation with me. Unlike other docs I have seen he didn't want to just "kick the can down the road. " When I commented to his secretary about Dr. Klafter seeming so serious and bordering on crass about how I needed to follow "the program." She said, Dr. Klafter makes recommendations for his patients treatments
I have been going to Dr. Klafter for a few years now and am always pleased with my experience. Wonderful doctor
I have been to several physicians in the past, but never have I seen a specialist who 1. gave me a summary of my exam and his impressions at the first visit, 2. called my primary to ask if his recommendation would be appropriate (the call was made while I was still there) and 3. went over my MRI of the brain. We actually looked at the xray pictures together, and this put my mind at ease. My primary said it would take a long time to get to see him, but it was so worth it. Also, thank you Dr. Klafter for getting better with a "team approach" which meant having one of your partners see me to address my sleep problems. You knew that getting this better would help my original neuro problem!
He can be unprofessional, rude, and downright mean. It is actually shocking.
great smile which can put the pt. at ease.
He can be easily angered and will let you know it.
Dr. Klafter set the stage during my initial interview, making it clear that my efforts were expected o be commensurate with his plan for my recovery. He does not disappoint. I found him to be meticulous and focused on my case. He is organized,analytical, polite and professional. He invested an adequate amount of time to insure I understood what he was doing and why. It was an interesting experience, especially his use of the most current technology. His reports and prescriptions awaited me by the time I reached the checkout desk. My recovery is progressing,and my life is already measurably better. Considering my situation Dr. Klaster was, and continues to be a blessing.
After my first appointment, I thought Dr. Klafter was wonderful. He took great notes, he spent alot of time with me and he was very thorough. I even thanked him at the end of the appt for being so thorough. He even asked me to rate him on this site. I'm so glad I didn't do it on that day because every appointment after that he was different. Everytime I saw him after that he was very arrogant, insensitive and rude. I was shocked. When he started treating me badly, I would stress out everytime I had an appt with him. His office staff is the worst I ever seen. If you call the office, you cannot speak to a real person, you have to leave a message and wait for them to call you back. If you are lucky, you might get a call back in a few days. Sometimes, it has taken them more than a week for them to call me back, this is after I've called several times, of course. When they do call you back, they are rude.
I really admire Dr. Klafter. He is very knowledgeable, helpful, compassionate, and clearly explains your condition to you. However, I gave him an overall 2 stars because I can never get in to see him. His secretary takes days to call you back and there is no emergency lines or appointments. When he was first referred to me it took 3 weeks for me to get in contact with someone. If I have health questions I have no one to speak to or ask. He is a great doctor but the scheduling and secretary needs serious work.
Could never recommend this doctor.
I have been a patient of Dr.Mark Klafter for over ten yers, and believe that his expertise in Neurology and especially Parkinson's disease has helped me maintain a good quality of life with this disease. Dr. Klafter's excellent knowledge of Parkinson's allows him to anticipate my symptoms and problems before they arrive and I, therefore, can confront them with a clear understanding of how PD will be impacting my life. I am grateful to him for the excellent care I've received all these years. Dr. Klafter has and continues to "walk" this journey with me.
I spent 90 min with Dr Mark Klafter, he is such a wonderful Doctor. I got to his office at my appt time and he was waiting for me!!! He spent so much time explaining everything to me. Very honest and intelligent. Advised me of what need to be done and went over everything in such detail.....It is so nice to have this experience... I would not trust anyone as much as I trust him.. Thank you Dr.Klafter
I was Dr. Klafter's patient for two months in 2013. I'd sought from him a second opinion on a vexing neurological matter after my first neurologist was rather timid and reluctant to make a final diagnosis (and would have kept me longterm on medicine I did not need). Dr. Klafter has a busy practice, so it was not easy to get in to see him initially; however, the wait was worth it. At my first appointment, it was clear that Dr. Klafter had thoroughly read my voluminous file and was well-aquainted with my case. He had a great bedside manner, was cordial, and treated me like I was his most important patient of the day. He wanted to hear my perspectives on the matter. He listened intently, every now and then asking questions. He ran some in-office tests, and following that revealed what he suspected would be his daignosis based on the file, the test results he'd seen in the file, my physical condition, and my narrative. However, even though he suspected a final diagnosis to be favorable, due to the volume of the file he had received and the fact that the previous physician would not make a definitive call, he recommended further confirmatory tests. Following the tests he ordered, I once again met with Dr. Klafter, who had reviewed those test results along with another doctor in his practice. They had reached the same favorable diagnosis independently of each other. I went off the medicine that I'd been taking--and didn't need--and have been in fine shape since then! Had the diagnosis not have been favorable, I would still write this review. Dr. Klafter is friendly, professional, a good listener, intuitive, and I give him my highest recommendation.
It took 4 months to get an appointment. But Dr Klafter was worth the wait. Dr Klafter is kind, caring and knowledgable. He reviewed my scans with me and explained what he saw in english instead of medical jargon.
I was fortunate to be referred to Dr Klafter for my neuropathic condition. He is extremely thorough in explaining what my condition entails and what to expect. He created a treatment plan that has helped me manage my pain and understand what I need to do day by day. I did not find his staff to be anything other than courteous to me. Yes, I have to wait on average about a half hour before I am seen; but the wait is worth it because I know he is giving other patients the same caring concern and attention that he always gives me.
Read some online reviews, but did not believe he would be THAT good. Not only did he figure out my problem, he gave me a plan for managing it. This included the right exercises. He is not a pill pusher, but the rare specialist who figures out what is best for the patient now and long term (his words during the visit, but he proved it). Feeling better already, and my mind is at ease knowing it wasn't anything serious. He did really did not seem to need that much time to figure out the problem, but took extra time to EXPLAIN it.
It takes alot to run a successful practise. The only thing keeping your patients is Dr. Klafter himself. Your secretary and the phone system for the office is the worst I have come accross in my experience in the medical field with my alzheimer father and Mother who has congestive heart failure. I hope you read this and secret shop your own practise to see the obomination of a secretary - who doesn't call back until past 48 hours and is totally out of touch with your patients.
Attempting to obtain appointment with this physician for 3 months. Office staff near impossible to speak with, had to leave messages multiple times, states will return call in 24 hours however waited longer than 24 hours once, the rest of the time never received return call. Stated that they never received records from referring physician (multiple times, although referring physician's staff sent via fax minimum of 2 times to his office). When finally got an appointment (contacted by the Dr's office staff to schedule this, 6 weeks in future), when arrived for appointment, was not on the schedule and turned away.Would love to know how this doctor is -- have a difficult problem to deal with -- however unable to actually get in.
Dr. Klafter has been my neurologist for over five years. He got me on the right treatment to help control my problem. I will never forget how he was the first person who could explain it clearly and put my mind at ease. Since then he has never rushed me through appointments, and seems to remember many things about other medical problems. Even though he is a neurologist, he is the rare specialist who treats me like a whole person. I think he is the best neurologist in Orlando.
Dr. Klafter took the time I needed, even though I was late for my first appointment. He answered all my questions. He is thorough and patient.
Dr. Klafter's staff is the worst that I have EVER encountered. Dr. Klafter's staff are very rude, very unhelpful and unconcerned about Dr. Klafter's patients. Dr. Klafter's knowledge is impressive but completely compromised by his staff's lack of concern for his patients. I would STRONGLY recommend that you search for a different Neurologist.
Dr. Klafter has been good to me and for me. I'm amazed at how much time he spends with me and explains details. He listend to me and looks past the obvious and has explored other options for what is going on with me. I know that what's in my chart is correct because he dictates the notes in front of me to make sure that he's accurate. My only problem is with the staff. They are very nice but don't always have good follow through. I've had to call multiple times to get a return call (which is always by Dr. Klafter himself). There have been other errors as well but I like Dr. Klafter enough to tolerate the mishaps.
He's an excellent Doctor but his wait time is terrible. We have to go to work and he's not considerate of our time.
My wife and I were both impressed with Dr. Klafter's thorough approach. We didn't know there was an outstanding neurologist in our new residence (Orlando). He went over the full collection of MRI's after listening to my whole story and examining me. Now that I am under treatment, my problem is a lot better. Although it was easy to get an appointment, the time from scheduling to the day was more than a month, but now I have the right neurologist the first time.
I found that when I called and left a message with the after hours staff during a respiratory emergency on two separate occasions, a call was never returned. I found that Dr. Klafter stated several important particulars incorrectly in my records. Both myself as a patient, family, found him to be abrupt and off putting in the initial appointment and then was followed with up 4 weeks later in his office with a 5 minute test and no q/a following. Just completed the test and "good day". Myself and visitor were left stunned in the room not sure if he was coming back or he was done with me. I feel if I am going to see you twice over almost 11 weeks, you are going to run tests, that you would have the courtesy of allowing me to followup with my questions to the testing; 5 more minutes of your time and clarity and close for the patient would have been invaluable.
Dr. Klafter was able to decipher my condition, and present it in English. Since then, he has never rushed me through check ups, and he always treats me like an individual. Although my problem is not life-threatening, he still treats me with the compassion that I wish was more common these days.